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Rockwall Ford Sales Reviews

  • 990 E I30
  • Rockwall, TX 75087 (map)
  • (888) 664-0348
  • Chat with Dealer
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Sales Rating Better than Others Written by charlo on 06/09/13 02:04:14 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Got the vehicle I wanted at a good price, but service is fair at best.
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Dealer Response

We are so pleased to hear that your experience at our dealership was a pleasant one. Thank you so much for your business and we hope to see you again!

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Sales Rating Poorly trained salesman Written by maxmandd2 on 03/02/13 12:38:02 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The salesman knew nothing about the car I bought however the management seems competent. High pressure Finance and Insurance /extended warranty sales on the back end.
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Dealer Response

We're sorry you experienced this at our store, I would like to get more information about your visit so I can rectify the situation and train based on your input. We do Factory product training on a regular basis, and while products like extended warranty ar... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Positive Experience Written by lpasko on 08/24/11 09:05:59 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a very positive experience in purchasing a new car from you. I assume you will continue to be as helpful in the future.
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Dealer Response

Thank you so much for your kind words, we are proud to have earned your business.

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Sales Rating Job Well Done Rockwall Ford Written by gs1150adv on 06/27/11 05:08:32 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Test drove a used Platinum from the sister Dodge Store but decided to buy new. The salesman took me next door and helped me navigate the process. The Ford Sales Manager was no nonsense and gave me a great deal. I had been on the market for a used vehicle but couldn't locate quite what I was looking ...
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Dealer Response

Thank you so much for your kind words! We are so pleased to hear that your experience at our dealership was a pleasant one! Thank you so much for your business and we hope to see you again!

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Sales Rating Very satisfied with the transaction Written by luisalberto on 06/26/11 01:46:46 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased a 2011 F-150 and Mustang GT this weekend. Most of the research was done online first via Edmunds.com so once I contacted the dealer I had an idea of what I wanted to pay for the cars. Don't look at the window sticker, as I said do your research first and think of what you want to pay for t...
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Dealer Response

We are so pleased to hear that your experience at our dealership was a pleasant one. Thank you so much for your business and we hope to see you again!

All Comments (1)
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