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Rockwall Ford Sales Reviews

  • 990 E I30
  • Rockwall, TX 75087 (map)
  • (888) 664-0348
  • Chat with Dealer
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Sales Rating Rockwall Ford Written by ponycar1 on 08/31/14 08:14:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a used car from Rockwall Ford and had a great experience. I emailed a question about a vehicle that they had for sale and got a response within 10 minutes. When I arrived at the dealership the car was already sitting out front ready for me to take a test drive. Many thanks to Brian G. fo...
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Dealer Response

We are glad to hear Brian had everything ready for your test drive! We hope you love your new car and come back to see us. Please let us know if there is ever anything we can assist you with.

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Sales Rating Great service Written by ECHC on 08/13/14 11:25:31 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently bought a new King Ranch F-250 from Brian G. at Rockwall Ford. Brian was very helpful and courteous and made sure I was happy with all aspects of the sale before I left.
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Dealer Response

We are happy to hear you drove home happy with your new King Ranch F-250! Thank you so much for giving us the opportunity to earn your business. Please let us know if there is ever anything we can assist you with!

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Sales Rating Better than Others Written by charlo on 06/09/13 02:04:14 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Got the vehicle I wanted at a good price, but service is fair at best.
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Dealer Response

We are so pleased to hear that your experience at our dealership was a pleasant one. Thank you so much for your business and we hope to see you again!

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Sales Rating Poorly trained salesman Written by maxmandd2 on 03/02/13 12:38:02 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The salesman knew nothing about the car I bought however the management seems competent. High pressure Finance and Insurance /extended warranty sales on the back end.
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Dealer Response

We're sorry you experienced this at our store, I would like to get more information about your visit so I can rectify the situation and train based on your input. We do Factory product training on a regular basis, and while products like extended warranty ar... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Positive Experience Written by lpasko on 08/24/11 09:05:59 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a very positive experience in purchasing a new car from you. I assume you will continue to be as helpful in the future.
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Dealer Response

Thank you so much for your kind words, we are proud to have earned your business.

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