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Crest Infiniti Service Reviews

  • 2501 N Central Expy
  • Plano, TX 75075 (map)
  • (877) 410-3413
  • Chat with Dealer
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Service Rating Ask for Derrick By anonemus on 11/24/12 08:01:21 AM PST
Recommend this dealer? Yes

Had to take my vehicle in for warranty work. Derrick took excellent care of me, kept me informed, and got me in-and-out quickly. Thanks Derrick.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent Service (Warranty Work) By g37s_driver on 06/21/12 06:51:23 PM PDT
Recommend this dealer? Yes

I have received excellent service on my 2009 G37S from Derrick and Keith (and their manager, James) in the service department. Keep up the great work, fellas!
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Service Rating Don't trust Crest Infiniti Service By rbeyga on 07/06/09 12:00:00 AM PDT
Recommend this dealer? No

I had an interesting adventure over the last few days.. Three days ago, conveniently before the fourth of July weekend, I was driving my 2004 G35 Coupe on the interstate when all of a sudden the check engine light came on and the car slowed down to 25 miles per hour (called limp mode). I made it bac...
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Comments (1)
Service Rating Take your car to SEWELL and save yourself the HEADACHES!!!! By rokuss on 05/29/09 12:00:00 AM PDT
Recommend this dealer? No

Here is a list of issues with this less than stellar dealer: 1) They will throw in a BS charge when you purchase your car 2) Got smudges on my headliner at delivery 3) Had to come back over 3 times to clean headliner (still looked like crap) 4) Got paint overspray from trying to fix smudges o...
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Service Rating OVERCHARGED! By axk on 01/21/09 12:00:00 AM PST
Recommend this dealer? No

We just had a bad experience with Crest. Is surprising because 8 yrs ago we love our sales person Jay and between Crest and Sewell, Crest treated my husband (who was 25yrs old 8 yrs ago) seriously. Anyway, we brought in our car for a service. They told us it was the idle Valve problem. First, we di...
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