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Monument Chevrolet Sales Reviews

  • 3940 Pasadena Fwy
  • Pasadena, TX 77503 (map)
  • Chat with Dealer
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Sales Rating Watch out for hidden charges Written by Chevy_Owner on 03/17/14 08:23:13 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The first price that Monument tried to sell me the car that I picked out was at the MSRP, no discount. I asked for the car at the price that Edmunds considers a "fair" price and they agreed. They kept me there for 4 hours and eventually I made it through the paper work and took my vehicle home. Lat...
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Dealer Response

Your feedback is greatly appreciated . Our customers are our top priority and itís disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about your experience and work with you to help you feel better ab... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Monument is a Dream Team Written by rosewoodmimi on 09/14/11 10:25:36 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just bought my 9th car from Monument Chevrolet. The 2011 Traverse is a dream car, and Monument is a dream dealer. I am always treated as royalty and like I am their only customer. I trust Monument Chevrolet. Their salesmen, their service and body shop are all run with such pride. And the facilit...
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Sales Rating Great Car -- Great Price! Written by happygirl711 on 08/02/11 01:01:34 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am very happy with my "new" Tahoe. It is a 2009 and looks, feels and drives like a brand new one. It is a "high milage" vehicle -- so I got a really great price offered and then later that night found that the price had been lowered on line that day and they honored the online price -- $2,000.00 ...
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Sales Rating Buyer Beware Written by llsmith on 07/20/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Never ever ever go here unless you want to waste a lot of time and get completely taken for an idiot. I was told they could get the exact vehicle I was looking for, they quote me a price online, so I applied for GM Credit, and when I got in they sat me there in an office for what felt like an eterni...
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Sales Rating MONUMENT CHEVROLET Written by electricz28 on 07/05/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

A very painless, no pressure buying experience. My salesperson Steve Garbs was excellent in his representation of Monument Chevrolet. We did most, if not all correspondance online through email. To take it a step further, Steve Garbs followed every email with a phone call weather it was sent or reci...
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