JK Subaru
Customer Reviews of JK Subaru
Great experience purchasing my first Subaru
byon 12/20/2022
I was dreading the experience of purchasing a car during Covid supply chain issues and a microchip shortage. Having already researched online at the Subaru website I visited the dealership for more information. Greeted immediately by Mr. Shah, one of their salespeople. He was personable and knowledgeable. The entire team from sales to finance made the process easy. No high-pressure sales tactics and a relaxed atmosphere. Very happy with this dealership and our new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Service Ever
byon 04/11/2023
They were able to take care of all my needs in the most professional and friendliest manner!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Professional in Every way
byon 03/06/2023
Although I bought my Subaru at Gillman's in Houston (and they too are professional in every way), the distance and the Houston traffic are a bit too challenging for me at my age. JK Subaru is much closer to my home and from the first visit the service staff demonstrated the same care and professionalism as Gillman's (and maybe even a little more). Thank you for the opportunity to commend two excellent Subaru dealers.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience purchasing my first Subaru
byon 12/20/2022
I was dreading the experience of purchasing a car during Covid supply chain issues and a microchip shortage. Having already researched online at the Subaru website I visited the dealership for more information. Greeted immediately by Mr. Shah, one of their salespeople. He was personable and knowledgeable. The entire team from sales to finance made the process easy. No high-pressure sales tactics and a relaxed atmosphere. Very happy with this dealership and our new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service at a reasonable price!
byon 12/19/2022
Easy to make an appointment. Good waiting area - coffee, snacks, TV. They always do a complementary multipoint inspection-including disc pad thickness. Found battery had low CCA and replaced it themselves under warranty.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very kind purchase experience
byon 10/15/2022
I was looking for a new car and when I considered Subaru as a brand to choose, I went to JK Subaru that is the local dealer for Jefferson county in southeast Texas. The financing plans were the best among all my options, and also the product was one of the most appealing for me. I chosen the build and price option since I decided that if I was commiting for a long term financing program, I wanted something exactly as I expect. They did and offered a great financing program, attention and were open to build and price instead of trying to sell a stock vehicle. At the end I decided to buy from them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Subaru Dealership in the Region!
byon 07/12/2022
I had been looking for a Subaru Crosstrek for over a month, (I live in the Houston Area) I was so glad I was able to shop around and find the excellent people at JK Subaru. They had a Crosstrek in inventory and the best news of all they did not UPCHARGE - That is right $0 extra cost. Todays market is unprecedented and all other Subaru dealerships were up charging up to $3,000 of MSRP. Their staff was great and easy to deal with, I am super glad I made the short drive to their location. Thank you JK Subaru!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love Subaru Service!
byon 09/11/2020
I got a great price on a replacement tire and road hazard on all four tires at no cost! Quick and good service and I love that they wash the car every time it is serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
JK Subaru
byon 07/23/2020
Service Manager proactively reached out to me and scheduled our service visit. All of the recommended work was perfectly done as promised. It didn’t take long at all. Great work!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
WARNING-DO NOT BUY FROM HERE
byon 07/05/2016
BE CAREFUL BUYING FROM HERE......We placed a refundable $500 deposit on a 2017 Subaru Outback, no specific car was reserved, and we decided not to proceed with the purchase for reasons that have nothing to do with the dealership. HOWEVER, we have asked for our money back MULTIPLE TIMESAVER and the dealership, including the Vice President, keeps giving us the run around and STILL has not given us the money or written a check. We get excuses like "the bank is closed," and "the person who can take care of this is not available." We even said we will come there and wait (we are traveling from two hours away in Houston) and the VP said, "do what you want." THIS IS NOT HOW A PLACE OF BUSINESS SHOULD OPERATE. WE WILL NEVER BUY A CAR FROM THIS DEALERSHIP. WE WILL WRITE A REVIEW ON EVERY SITE POSSIBLE. DO NOT GET SUCKERED BY THIS BUSINESS. THEY ARE [non-permissible content removed]!!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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