Trophy Nissan Service Reviews Dealerships
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Trophy Nissan Service Reviews

  • 5031 N Galloway Ave
  • Mesquite, TX 75150 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Horrile Service By chucksstingray on 04/25/15 06:28:38 AM PDT
Recommend this dealer? No

Took my 2012 Maxima in for oil change, tire rotation and new lug nuts put on. They forgot to put lug nuts on. I left got a few miles from home and my car broke down would not move in middle of the road. I called Nissan and they sent a tow truck and mechanic. When I told mechanic what happened he se...
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Service Rating Never again By vee11 on 08/30/14 04:04:10 PM PDT
Recommend this dealer? No

Despite having an appointment for an oil change we waited well over 90 minutes to get our car back. The service is rude and impersonal and we did not like the way they spoke to any of the customers in the waiting area. When we purchased the car we bought an oil change package that was misrepresented...
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Service Rating No such thing as a warrenty at Trophy Nissan! By Benz0215 on 07/27/14 08:20:52 PM PDT
Recommend this dealer? No

I will never go to Trophy Nissan or reconmend there service department! They lied to me from the beginning. You will pay 80 Dollars extra every month for the warrentys and yet they wont cover you for a blown tire. Dings and dents is a 1000 dollar deductable and must be filed with your insurance com...
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Dealer Response

Thank you for taking the time to write a review. We are always looking for ways to improve, and your feedback will help us do that. Please know that we proudly stand behind each vehicle we sell and it is our goal to help our customers keep their vehicles in ex... Read more

All Comments (1)
Service Rating NEVER GO THERE! By juane1 on 05/28/13 09:54:51 PM PDT
Recommend this dealer? No

I went to throphy nissan because of the customer appreciation event. I got a "free" oil change. After they were done, i notice on the receipt that they were charging for the filter and the oil. Of course, being free i payed nothing. I open the hood, and i noticed, that the filter was not changed. ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service Tech. By jw1111 on 01/27/12 11:12:41 AM PST
Recommend this dealer? No

I had to have some repairs done at this location. The service tech. that helped me was rude. Had to wait forever, then tried to charge more than the deductable actually was. I was told by him that I did not have the rental insurance, wrong again I did!. Then had to wait forever to get the rental. An...
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