Town East Ford Service Reviews Dealerships
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Town East Ford Service Reviews

  • 18411 Lyndon B Johnson Fwy
  • Mesquite, TX 75150 (map)
  • Chat with Dealer

Service Reviews

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Service Rating HORRIBLE SERVICE DEPARTMENT By dis_beamer118 on 02/18/15 02:43:14 PM PST
Recommend this dealer? No

I took in my 2012 F150 because there was a leak. The first time they changed something completely different and still a leak. They thought the 2nd time around would work, YET still a leak. The 3rd time they changed the water something or other then charged an additional $700 AND STILL A LEAK. So, no...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating THEY broke my truck and made ME pay $900 to fix it!! By JonDiffee on 11/30/13 12:24:27 PM PST
Recommend this dealer? No

I took truck in for coolant flush. Their technician  busted my radiator. They charged me $900+ for something THEY broke My truck has never had a leak of any kind EVER, until now!! I took my truck in for a Pressurized  coolant flush. 6.0 diesel. Todd P. (service adviser) comes to me 20 mins. later an...
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Service Rating I sold FORDS for years! These people are [non-permissible content removed]! By revchasm on 08/19/13 01:58:51 PM PDT
Recommend this dealer? No

[non-permissible content removed] BEWARE! I sold Fords for many years while ministering in Texas many years back. I know all the gimmicks and games that dealerships can play, and this dealer PLAYS EVERY ONE OF THEM! I took my Ford Winstar van to their service department for an assessment. The "check...
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Service Rating High employee turnover speaks volumes By ekamperman on 06/30/13 09:09:30 AM PDT
Recommend this dealer? No

New faces appear in the service drive each time we visit. All appear clueless, especially about my hybrid. Example: they constantly push unnecessary additives and even non-existent parts. My car always comes back dirtier than when I left it.
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Service Rating Best Body Shop Around By heather48 on 05/03/13 01:07:55 PM PDT
Recommend this dealer? Yes

I have had my car repaired at Town East Ford several different times and I was very satisfied every time. The staff is very friendly and knowledgeable. My car always looks 100% better when I get it back. I would recommend them to anyone looking for an honest body shop.
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