Town East Ford Service Reviews
ADVERTISEMENT
Print | Edit this listing

Town East Ford Service Reviews

  • 18411 Lyndon B Johnson Fwy
  • Mesquite, TX 75150 (map)
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Beware of Over-billing By low_miles on 03/24/16 08:00:54 AM PDT
Recommend this dealer? No

Town East Ford, itís all about the money. I bought my Explorer in 2009 from Town East Ford and was very satisfied with the sales and service until yesterday. Their Service Department has changed with a high employee turn-over rate. Be very careful and mindful if you go to their Service Department...
Read the full review

Dealer Response

I am sorry to hear about your experience. Please give me a call so we can go over your experience. Kevin Miner 972-682-1265

All Comments (1)
Service Rating HORRIBLE SERVICE DEPARTMENT By dis_beamer118 on 02/18/15 02:43:14 PM PST
Recommend this dealer? No

I took in my 2012 F150 because there was a leak. The first time they changed something completely different and still a leak. They thought the 2nd time around would work, YET still a leak. The 3rd time they changed the water something or other then charged an additional $700 AND STILL A LEAK. So, no...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating THEY broke my truck and made ME pay $900 to fix it!! By JonDiffee on 11/30/13 12:24:27 PM PST
Recommend this dealer? No

I took truck in for coolant flush. Their technician† busted my radiator. They charged me $900+ for something THEY broke My truck has never had a leak of any kind EVER, until now!! I took my truck in for a Pressurized† coolant flush. 6.0 diesel. Todd P. (service adviser) comes to me 20 mins. later an...
Read the full review

Service Rating I sold FORDS for years! These people are [non-permissible content removed]! By revchasm on 08/19/13 01:58:51 PM PDT
Recommend this dealer? No

[non-permissible content removed] BEWARE! I sold Fords for many years while ministering in Texas many years back. I know all the gimmicks and games that dealerships can play, and this dealer PLAYS EVERY ONE OF THEM! I took my Ford Winstar van to their service department for an assessment. The "check...
Read the full review

Service Rating High employee turnover speaks volumes By ekamperman on 06/30/13 09:09:30 AM PDT
Recommend this dealer? No

New faces appear in the service drive each time we visit. All appear clueless, especially about my hybrid. Example: they constantly push unnecessary additives and even non-existent parts. My car always comes back dirtier than when I left it.
Read the full review

ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT