Print | Edit this listing

Town East Ford Service Reviews

  • 18411 Lyndon B Johnson Fwy
  • Mesquite, TX 75150 (map)
  • (888) 828-7617
  • Chat with Dealer
Sort By:
Service Rating THEY broke my truck and made ME pay $900 to fix it!! By JonDiffee on 11/30/13 12:24:27 PM PST
Recommend this dealer? No

I took truck in for coolant flush. Their technician  busted my radiator. They charged me $900+ for something THEY broke My truck has never had a leak of any kind EVER, until now!! I took my truck in for a Pressurized  coolant flush. 6.0 diesel. Todd P. (service adviser) comes to me 20 mins. later ...
Read the full review

Service Rating I sold FORDS for years! These people are [non-permissible content removed]! By revchasm on 08/19/13 01:58:51 PM PDT
Recommend this dealer? No

[non-permissible content removed] BEWARE! I sold Fords for many years while ministering in Texas many years back. I know all the gimmicks and games that dealerships can play, and this dealer PLAYS EVERY ONE OF THEM! I took my Ford Winstar van to their service department for an assessment. The "check...
Read the full review

Service Rating High employee turnover speaks volumes By ekamperman on 06/30/13 09:09:30 AM PDT
Recommend this dealer? No

New faces appear in the service drive each time we visit. All appear clueless, especially about my hybrid. Example: they constantly push unnecessary additives and even non-existent parts. My car always comes back dirtier than when I left it.
Read the full review

Service Rating Best Body Shop Around By heather48 on 05/03/13 01:07:55 PM PDT
Recommend this dealer? Yes

I have had my car repaired at Town East Ford several different times and I was very satisfied every time. The staff is very friendly and knowledgeable. My car always looks 100% better when I get it back. I would recommend them to anyone looking for an honest body shop.
Read the full review

Service Rating 100% satisfied By josepi1 on 05/02/13 08:07:56 PM PDT
Recommend this dealer? Yes

I had hail damage on my brand new ford escape and was so upset. I took it to the body shop and first of all, everyone was so friendly and my estimator was so professional!! I knew I was in good hands. he assured me a life time warranty on all repairs and my escape was completed in a timely manner. I...
Read the full review

ADVERTISEMENT
ADVERTISEMENT