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Alderson Lexus Sales Reviews

  • 1302 19th St
  • Lubbock, TX 79401 (map)
  • Chat with Dealer
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Simply the best... and easiest Written by jjjday1 on 09/09/12 05:10:13 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jason Boudreaux, our salesman, makes buying a new car easy. He lays everything out, answers questions, then follows through with all promised. He will answer any questions via email or phone immediately, he explains everything thoroughly, then he follows up. After the purchase (this is our 2nd from ...
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Sales Rating It Doesn't Get Better Than This! Written by drlkc on 07/30/12 10:09:19 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From our first inquiry to signing on the dotted line, our experience at Alderson Lexus was stellar and most certainly rates 5 stars! Ryan Jama, our sales representative, provided exceptional customer service every step of the way. He demonstrated a genuine interest in us, responded to every inquiry ...
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Sales Rating A satisfied customer Written by ej4801 on 07/17/12 05:53:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is the second used vechicle purchased from this dealership. Doug Fitts was my salesman. I was very pleased with him. He was very professional and honored every request I had. Besides being professional, he was very courteous, attentative, respectful and a very good listerner. He was not pushy a...
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Sales Rating Our 2nd Lexus Written by kaddy7111 on 07/16/12 07:16:10 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jason B. has sold us 2 Lexus's. My husband bought his LS 430 in 2005. Jason, Rudy (the service mgr.) and Alderson's have been very good to work with to keep the LS running like new for 130,000 miles. We kept the LS and traded my 2008 GMC Denali (67,500 miles) in on my 2013 GS 450h. We are treated e...
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Sales Rating a pleasure to deal with Written by dardson1 on 08/08/07 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I feel certain that little is left to chance by Lexus whether it's the kind of paper towels in the bathroom or the approach a dealership must take when making a sale. The sales experience at Alderson is about as good as it gets. I wouldn't say you don't need to do your homework, but if you ha...
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