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Alderson Lexus Sales Reviews

  • 1302 19th St
  • Lubbock, TX 79401 (map)
  • Chat with Dealer
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Sales Rating Alderson Lexus Written by Goates on 12/30/13 05:32:00 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

All the gentlemen at Alderson treated my wife and I with complete respect and showed us everything we even thought we might want. At closing Al was wonderful and completely covered everything about the Lexus with my wife. Thanks, Jimmy and Alissa Goates
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Sales Rating Pleasant Experience at Aldersons Written by Memesattic on 12/30/13 02:38:58 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have traded with Alderson's in Lubbock for a number of years and have been very happy with the people at the dealership. Al G. was our salesmen and he went out of his way to accommodate us. He was able to find deals with Lexus to save us some money and that was a great help. Al has great knowledg...
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Sales Rating Disapointed in Amarillo Written by disapointed11 on 11/11/13 02:09:19 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Sooo disappointed in Alderson Lexus!! Started communicating on Thursday to let sales know we were interested in auto, no problem. Drove from Amarillo to test drive and purchase. When we returned from our test drive, we were told someone put a deposit on the car (while we were driving it)! Just did n...
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Dealer Response

As we discussed via phone on 11/11/13, I sincerely apologize for the mis-communication that occurred leading up to and during your visit to our pre-owned sales department on 11/9/13. If our normal process of marking a car sold and taking it off-line was follow... Read more

All Comments (1)
Sales Rating Alderson's Great Reputation is well-deserved! Written by happy93 on 09/23/13 11:29:29 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I have been customers of Alderson's for over 20 years. We have recently leased a 2013 Lexus LX 570, and we cannot say enough good things about the sales experience with Al G. His knowledge of the car business and his integrity are unsurpassed. He handled every detail of our sales expe...
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Sales Rating Alderson's Great Reputation is well-deserved! Written by happy93 on 05/02/13 12:03:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I have been customers of Alderson's for over 20 years. We have recently leased a 2013 Lexus LX 570, and we cannot say enough good things about the sales experience with Al G. His knowledge of the car business and his integrity are unsurpassed. He handled every detail of our sales expe...
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