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Honda Cars of Katy Service Reviews

  • 21001 Katy Fwy
  • Katy, TX 77450 (map)
  • Chat with Dealer
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Service Rating Service under warranty By lancer12 on 08/02/14 08:55:18 AM PDT
Recommend this dealer? Yes

Bought our van 1 year ago with warranty. As it turns out we had accidentally turned the blind spot light off. But we had other questions reg GPS and bluetooth. We had become so frustrated with these features that we just gave up and quit using them. Rep asked Leah- Service Dept to help us. She took ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Horrible Experience: Lie, Cheat and Steal By kj59478 on 11/26/10 12:00:00 AM PST
Recommend this dealer? No

I took my 2008 Honda Accord in for an oil change under their service plan. When I picked my car up, they told me that there was something wrong with my rear brakes and that there was a lawsuit and I could get a reimbursement for the replacement. They quoted me a cost of $150 for the repair. I told t...
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Service Rating Parts Department By triathlonj on 06/16/09 12:00:00 AM PDT
Recommend this dealer? No

I stopped by the dealership to pick up 2 parts for my van before work today. Honda of Katy only had 1 of the 2 parts, so I went ahead and purchased it. I called the next closest dealership to see if they had the 2nd part in stock. When I went to [the other dealership], I found that the 1st part I...
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Service Rating Trade in ISSUES By tntterry on 05/24/09 12:00:00 AM PDT
Recommend this dealer? No

Had a trade in when I bought new car. I am now getting Tollway violation letters from old vehicle because the dealer left my old plates on car! DO NOT LEAVE YOUR PLATES ON TRADE-IN!!
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Service Rating Service runs Hot and Cold at Honda Cars of Katy By Mobedda on 12/13/08 12:00:00 AM PST
Recommend this dealer? No

I have tried repeatedly to do business with this dealer for work on my 2006 Accord. This is predominantly due to the fact that it is the nearest to my home. The service seems to depend upon who the service advisor is that trots out to write you up. I have had good and bad write up people at this d...
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