AutoNation Ford Katy Service Reviews

20777 Katy Fwy
Katy, TX 77450 (map)
work(888) 826-0491
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Sales Rating:
4.2 (15 reviews) 15
Recommend: Yes (11) No (4)
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Services Rating:
1 (2 reviews) 2
Recommend: Yes (0) No (2)
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Service Rating DO NOT allow the dealer to wash your car By honorsdaddy on 8/28/12 11:01:45 AM PDT

Recommend this dealer? No

Upon purchasing a new vehicle last week, the guys who wash the cars damaged the paint on mine quite severely. The dealership management eventually "fixed" the problem but only with multiple visits and eventually having the car partially repainted - leaving me with a new car that already has signs of...
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Service Rating Continued Poor Service at Champion Ford Katy By glennvic99 on 8/12/11 6:06:39 AM PDT

Recommend this dealer? No

I have had my Ford Expedition for 3 year and have had the worst service ever on a new vehicle from Champion Ford. The poor service, poor attitudes of the service reps is an ongoing problem. Yesterday, 8-11-2011, I had an appointment for an oil change. I was told it would take 1 to 1 1/2 hours. I wai...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating STAY AWAY!!!! By rodslinger on 1/31/10 12:00:00 AM PST

Recommend this dealer? No

Lets start from the beginning - and this is all the truth: I purchase my '05 from them new. First thing the sales guy does is tell me that the tranny is covered under the 100K mile warranty. I didn't think to question that, heck it makes it go so I believe him. Only to find out that was a lie to ...
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AutoNation Ford Katy Service Reviews

Older Reviews (over 2 years old)

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