Print | Edit this listing

Metro Volkswagen Sales Reviews

  • 2035 W Airport Fwy
  • Irving, TX 75062 (map)
  • (877) 646-1711
  • Chat with Dealer
Sort By:
Sales Rating Started out good but died on the vine Written by Tsh69 on 06/02/13 08:25:10 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I contacted this dealership via Edmunds and also via the Costco Automobile program. I received immediate follow up phone calls and contact from a dealer representative. We made an appointment to take our current VW in to get it appraised for trade-in and, at the same time asked for more information ...
Read the full review

Dealer Response

We are sorry for what you experienced, and we hope you enjoy your new BMW. If at any point we can do anything to salvage this, I'd like to personally help. Kyler Schulze, General Manager.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Love my VW Written by medic251 on 06/01/12 05:59:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I wanted the Volkswagen Passat SE TDI and could not find one. Every dealership I called the story wasUp to three to four months, to get one. I had one on order my trade apprised worked out the deal and before I put the $500.00 down to hold the deal, I made some calls (on a Saturday). I called Metro ...
Read the full review

Dealer Response

Thank you so much for your kind words! We are so pleased to hear that your experience at our dealership was a pleasant one! Thank you so much for your business and we hope to see you again!

All Comments (1)
Sales Rating AN EXTEMELY DISAPPOINTED CUSTOMER!!! Written by phillip123 on 06/14/11 12:10:41 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

[violative content deleted] This is the most awful service I've ever had from a car dealer. My wife and I showed up at the business at 8:57 pm. We were not aware the business closes at 9:00 pm. We had every intent on buying a car. We spoke with a car sales man by the name of Jason. He was very helpf...
Read the full review

Dealer Response

We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything... Read more

All Comments (1)
Sales Rating Great Experience Written by ptobola on 08/30/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just purchased a 2010 VW Jetta. My buying experience at Metro VW was very pleasant. My salesman, David Harper, was knowledgeable and professional. He took us on a couple of test drives and was able to answer all our questions. Ryan in finance got us thru the loan process pretty quickly and rel...
Read the full review

Sales Rating Great Experience Written by pholland22 on 08/18/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From the first time I emailed Metro for a price quote, I received great service the whole time. I had multiple questions back and forth. They responded quickly to each of them. The car was ready when I showed up for a test drive. They even parked it in the shade to keep it cool. The negotiation...
Read the full review

ADVERTISEMENT
ADVERTISEMENT