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West Point Buick GMC Sales Reviews

  • 16835 Katy Fwy
  • Houston, TX 77094 (map)
  • Chat with Dealer
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Sales Rating Do not buy from these guys Written by spuds4 on 07/29/14 06:18:27 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I would never recommend this dealership to anyone. At West Point Buick GMC, customer satisfaction is a foreign concept. I found the car I wanted and drove it off their "pre-owned" lot the same day. Everything was fine except the car had only one key. The Used Car Manager assured me that they would g...
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Sales Rating Awesome Car Buying Experience Written by Laura_July1973 on 06/30/14 03:45:21 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jose L. was our sales person and he was Awesome ! He made buying our new Suv seamless and fun , and their finance director Randy was very helpful in helping us to decide witch route to go with our financing. The dealership is new and very modern inside , every one walking around was very polite and ...
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Dealer Response

Hello Laura, and thank you for your kind words! Jose, Randy and the rest of our team are great assets and we appreciate them for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Adan ... Read more

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Sales Rating Great Service Written by sims99 on 06/25/14 09:52:55 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Easy, painless and efficient. First time buying a car in this country and it was not as daunting as I anticipated due to the great service I received. Thank you!
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Dealer Response

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you have any further needs, do not hesitate ... Read more

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Sales Rating very satisfied Written by rherna22 on 06/18/14 10:55:15 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It was a very happy and easy experience, Pedro was very helpful and friendly he was beyond expectations, Mrs Terry was a excellent person too,thanks everyone for your help, my wife and I we're really happy.
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Dealer Response

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Adan Ortiz (281)... Read more

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Sales Rating Best Dearlership in town! Written by Jo_Alex on 03/21/14 06:52:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is our third vehicle we have purchased from West Point and I cant say or give enough praise to our salesperson / friend might as well be family CJ (Chris J.) along with Randy B. , they have always taken care of our needs and have meet every request we ask for. Thank you both as long as you have...
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Dealer Response

Thank you for providing us with feedback regarding your recent visit, Jo Ann! Our team works hard to keep our customers coming back to West Point Buick GMC and itÂ’s great to hear of your continued business. CJ and Randy are wholly devoted to the success of ou... Read more

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