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West Point Buick GMC Sales Reviews

  • 16835 Katy Fwy
  • Houston, TX 77094 (map)
  • Chat with Dealer
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Sales Rating Buick Encore Written by Valls on 12/19/14 12:18:11 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our experience was very pleasurable and all the staff we dealt with were excellent. Thank you for making our purchase so nice!!
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Dealer Response

Thank you! We love hearing about customers that have a pleasing experience at West Point Buick GMC and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to con... Read more

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Sales Rating 2015 Sierra 1500 Denali Written by hselarry on 12/19/14 12:02:41 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am very pleased with the sales and service at West Point Buick GMC. I am extremely disappointed in the delivery quality and quality control as performed at the GMC plant prior to shipping to the dealer. The dealership bent over backwards to correct a serious problem that should have been caught ...
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Dealer Response

It is wonderful to hear that our staff at West Point Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions, please feel free to contact us. Adan ... Read more

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Sales Rating I made the right descision Written by TonyaSam on 11/19/14 08:40:30 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Buying and negotiating for a new car can be initimating. Everyone at WestPoint made me feel comfortable. The salesman listen to my needs and made the process easy.
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Dealer Response

Thank you for sharing these comments about our dealership. We know that buying a new car can be a daunting so our team works hard to make it an easy and comfortable process. Please let us know how we may be able to help next! We look forward to serving you aga... Read more

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Sales Rating Daniel Orr Review Written by DanOrr1 on 11/12/14 08:42:19 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Very good Moustafa and the finance dept were on the ball and very quick. Very pleasant experience and not stressful at all.
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Dealer Response

Thank you for leaving this excellent feedback! We're happy that you had a pleasant experience working with Moustafa. Our team is committed to providing each customer with stellar service, and it's great to hear that you experienced this. Thank you again and ha... Read more

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Sales Rating Positive Car Buying Experience Written by Happy2XBuyer on 10/11/14 06:25:22 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Nate and Christian were very nice salesman. This is the second time I have bought a car from Nate. I like that he is not a high pressure salesman. I would recommend this dealership to a friend or family member. If I could make a suggestion for the future, it would be that the process be a littl...
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Dealer Response

Thank you for leaving us this great review! We're glad to have Nate and Christian on our team and that we could provide you with a second car buying experience that was just as good or better as the first! We cannot thank you enough for your wonderful review o... Read more

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