Sterling McCall Toyota Scion Sales Reviews Dealerships
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Sterling McCall Toyota Sales Reviews

  • 9400 Southwest Fwy
  • Houston, TX 77074 (map)
  • (888) 714-0828
  • Chat with Dealer
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Sales Reviews

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Sales Rating RUN AWAY FROM THIS DEALER - NO BUSINESS ETHICS Written by memo4 on 12/31/14 01:58:57 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Sterling McCall sold the vehicle to someone else after I had accepted their offer. We agreed that I would come in the following day at 10:30am to finalize the transaction. They wrote an email and left a voice mail, twently minutes before I was about to leave, and stated they sold the vehicle.
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Dealer Response

I sincerely apologize for the situation that you encountered. The Sales Manager that you spoke with tried to remedy the situation and offered you the vehicle at the quoted price. It was unfortunate that we sold the same vehicle to 2 different customers. We swi... Read more

All Comments (1)
Sales Rating Best customer service ever Written by vincent27 on 12/27/14 09:10:59 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I went to this dealership to buy my 2015 toyota highlander. Salim Adil is my sales person and he has showed above excellence with his work. He treated me and my wife so nice and answer all our questions. He is really a professional in the industry and makes you feel like a family. I really like his ...
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Dealer Response

Thank you for your review, Vincent. We hope you are enjoying your new Highlander!

All Comments (1)
Sales Rating no respect! Written by champoy on 12/14/14 07:58:26 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

other than the good price offered, (which matched the "price promise", the customer service by the sales agent was very poor, if not wanting. product knowledge was poor; no car was shown and worst of all, we were pushed around (3 times)to entertain other clients. we went home of course disgusted.
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Dealer Response

I am very sorry for what you experienced in our sales department. If you could please contact me, I would like to discuss this in more detail and see if I can rectify this. I look forward to your call. - Jerry Bush, General Manager (713)270-3967

All Comments (1)
Sales Rating they handle everything for you Written by hasankeskin on 04/16/14 02:09:17 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had leased 2 camry from this dealer before my recent corolla lease. I also advised my colleagues, they have also leased or financed more than 20 toyotas. We all liked to work with Sterling Mccall. Some of the peoples Like Senad I have know them for five years he (is menager right know) and his tea...
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Dealer Response

Thank you for your kind words. I'm happy to hear Senad continues to provide you with great customer service and that you and your colleagues have had great car buying experiences with us. If there is anything else I can do to further your satisfaction, please ... Read more

All Comments (1)
Sales Rating Stay away Written by Blinkmind on 12/14/13 09:52:28 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Worst Toyota dealership of Houston. I tell the salesman straight up i dont want to play games and he is fine with that. Then tells me they can only go down in price $500 (toyota incentive). Sales manager shows up and disrespects my mother on her vehicle saying my asking price for the trade is comple...
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