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Sterling McCall Lexus Sales Reviews

  • 10025 Southwest Fwy
  • Houston, TX 77074 (map)
  • (888) 928-3812
  • Chat with Dealer
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Sales Rating They apparently don't inspect their used cars. Written by henryn on 07/31/14 10:41:31 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Sterling McCall Lexus posted an ad on Autotrader for a used 2004 Cadillac, one owner, very low miles, clean Carfax. I called, spoke to a salesperson, made an appointment to test drive the car. I went down on my lunch hour. The power seat is in the most forward position, and will not move. Impossible...
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Dealer Response

Please accept my sincere apology regarding the issue that you encountered and the inconvenience that it caused. The vehicle you were interested in had been thoroughly checked by our service team prior to being offered for sale. At the time of the check out, th... Read more

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Sales Rating Tony A. Written by claudian on 04/23/14 06:04:13 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Mr. A. is an incredible sales man with a passion for what he does. I have purchased three (3) vehicles through Mr. A. and he made my experience truly outstanding and memorable. I highly recommend him to anyone looking to purchase a vehicle. Mr. A. has a great personality!!!!
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Dealer Response

Thank you for sharing your experience. I am pleased to hear Tony continues to treat you with great customer service and made this a great car buying experience. If there is anything else I can do for you, please let me know. Joey Dupuis, General Manager

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Sales Rating Excellent Experience Written by Lexusgrl on 09/08/13 09:41:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I would like to say what a great experience I had at Sterling McCall, especially with the Sales Coordinator, Richard J. I would like to thank Richard for all his patience with me today and as well as working with me to purchase my car there. Richard rocks!
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Sales Rating Excellent Sales Experience Written by redskins5926 on 09/03/13 08:01:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience at Sterling McCall Lexus. Tom B. was my salesman and he went above and beyond to help me find the perfect car.
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Sales Rating ES 350 Purchase Written by DonnieAnderson on 06/09/13 10:58:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Excellent customer service; prompt, courteous, willing to negotiate. Best experience I've ever had with a dealership. I had an Edmunds TMV evaluation on the 2013 ES 350 and a KBB evaluation. I received about $2K off of MSRP for a vehicle with the Navigation System; about $1k less than Edmunds TMV.
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Dealer Response

Thank you so much for your kind words! We are so pleased to hear that your experience at our dealership was a pleasant one! Thank you so much for your business and we hope to see you again!

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