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Russell & Smith Honda Service Reviews

  • 2900 S Loop W
  • Houston, TX 77054 (map)
  • (866) 761-5953
  • Chat with Dealer
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Service Rating No warranty By JorgeArzate on 11/08/13 02:42:15 PM PST
Recommend this dealer? No

I bought a 2014 Accord and I found an small dent in a plastic piece (behind front passenger seat), I call my seller and he says "Scratches on the interior are not considered manufacturer defect" and he sent me to call a company to fix it. Really??? a $31,000 car and they can't fix a small defective,...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Go ANYWHERE ELSE BUT Russel and Smith By macg4genius on 06/15/10 12:00:00 AM PDT
Recommend this dealer? No

I had transmission replaced at dealership. They did horrible job. All the years I had this Honda I was not loosing engine oil. After replacing transmission, less than 200 miles of driving, I had lost 2 quart and leaking from main seal. They had damaged the seal. Same story with Radiator, must have...
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Service Rating First rate, prompt service By ideacatalyst on 03/07/09 12:00:00 AM PST
Recommend this dealer? Yes

Good advice in addition to great service. HondaCare warranty is amazing - for the few times that one actually needs it. I have had many cars serviced at R&S and am extremely happy.
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