Russell & Smith Honda Sales Reviews
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Russell & Smith Honda Sales Reviews

  • 2900 S Loop W
  • Houston, TX 77054 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating fraud Written by madwoman4 on 04/26/16 01:16:30 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

new CR-V negotiated for is not the vehicle delivered to us. The price was emailed to us and we looked at the vehicle. After we had paid for the vehicle, we were told that the vehicle we had look at had been sold.
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Sales Rating Stereotypical Written by woodbrothers on 12/24/14 05:01:13 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealership does NOT stand by their word. Will sell a car you committed to from under you.
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Sales Rating lowballing dealer Written by Almostcheated on 10/19/14 10:23:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I called this dealer about a new Honda Accord Coupe which they had in inventory. The internet sales rep, Eduardo Cabezas, provided an email quote showing the MSRP for the 2015 model with details of options, prices and "Drive Out Total" of $30,320.49. Eduardo sent pictures of the car and the windo...
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Sales Rating Love my new car!! Written by Mzdchavez on 05/10/14 03:01:02 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I like thank Hussain for helping me find the right car for me, if it wasn't for his encouragement and advice, I would probably miss out on this fierce set of wheels and skip out on meeting his wonderful and hilarious (Brody and guy with 3 ex wives) they certainly kept me entertained.. special shout ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great price and fantastic buying experience Written by bill467 on 03/02/14 11:03:48 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Dung L. made my car buying experience absolutely fantastic. From the transparency that he provided at the beginning of my search process to the way he comfortably juggled no less than five customers on the night that I arrived to complete my purchase, Dung exceeded my expectations in every aspect. ...
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