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Momentum BMW West Sales Reviews

  • 15865 Katy Fwy
  • Houston, TX 77094 (map)
  • (888) 421-0911
  • Chat with Dealer
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Sales Rating Lack of customer service & response when buying a car Written by michimonki on 11/24/14 04:50:52 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

We had a terrible experience at this dealership. We went in looking for a very particular certified pre-owned vehicle and were given Vince Brown as our sales rep. He gave us a whole talk about how he was the most passionate person at that dealership and would help us out. We were hoping for a low...
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Sales Rating Positive Experience Written by catie2 on 10/03/13 02:17:25 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased a pre-owned, certified BMW 328i from Momentum West BMW. I had seen 2 cars that interested me on the website the night before and came in the next morning to look at them. My salesman, LR V, informed me that both cars were at another BMW location, but that he could arrange to h...
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Sales Rating refused to provide a price quote Written by wwp2 on 07/29/13 08:32:08 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealer refused to quote me a price via the internet. they insisted that if I wanted a price quote, I needed to travel to the dealarship in person and negotiate. I ended up buying from their cometitor, Advantage BMW; which was smottha nd hassle free; and I feel I got a good deal from Advantage.
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Dealer Response

WWP2, Thank you for taking the time to post a review about your experience at our dealership. We sell all our vehicles at 'True Price' which is based on research done to the selling price of identical vehicles sold in our area. Our true price calculations eli... Read more

All Comments (1)
Sales Rating Great experience! Written by Jechamp on 06/15/13 04:18:49 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I don't often write reviews but thought I owed it to the great salesman who helped with our purchase. We bought a 2008 550i BMW on June 13th. LR was knowledgeable, very personable and overall made the buying experience very pleasant. The car is in impeccable condition for a 5 year old car, looks lik...
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Sales Rating Horrible. Worst Pre-Owned Experience. Written by interestbuyer on 01/04/13 11:10:01 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I recently traveled quite far to this dealership to look at what appeared to be a beautiful car that I was very interested in purchasing. I was greeted at the door and after I expressed my interest in looking at the vehicle, one of the sales associates, David, took me to look at it, without grabbing...
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