Mercedes-Benz of Houston North Sales Reviews Dealerships
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Mercedes-Benz of Houston North Sales Reviews

  • 17510 I-45
  • Houston, TX 77090 (map)
  • (888) 697-0935
  • Chat with Dealer
  • Awarded in 2014, 2015
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Sales Reviews

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Sales Rating Best Car Purchase Experience Written by Karen7me on 06/17/15 08:20:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We arrived onsite and immediately received a professional greeting. No hassle, no pressure, just the honest sales courtesy you would expect from a high end dealership. Test drove a CLS and researched for the specific features and made a purchase all within a few hours. Very pleased with the entire p...
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Sales Rating Untrustowrthy Written by 4ataver on 05/06/15 12:17:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a vehicle from them and same evening I took it home I realized it had rock chips in 2 prominent locations. Their service technicians broke the rear plate bracket when they were installing the temporary plates. I spoke to the salesman (Manuel) who looked into the issue and promised to tak...
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Dealer Response

Thank you for your detailed review about your experiences at Mercedes-Benz of Houston North. Your opinion plays an integral part in our customer service. If you'd like, please contact our General Manager at (281) 305-8970. We'd appreciate the chance to turn yo... Read more

All Comments (1)
Sales Rating Wonderful Sales Experience Written by nmickey on 04/06/15 10:30:49 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a 2015 E350 from this dealership last week. My client advisor was Trenton Hamilton. I only made 2 visits to them. I told Trenton everything I wanted on the vehicle, what my price expectations were, and he exceedingly met them. He found the car for me, but it was at another dealer lot.. ...
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Sales Rating Disappointing. Felt actually disrespected by the sales staff Written by Sfcbrown on 03/29/15 01:40:00 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Horrible experience!! I will preface this by saying I am an Iraq and Afghanistan combat vet with a Purple Heart and 15 total years of service. So in my career in the Army I was not a Mercedes customer I guess, but after 4 years in the corporate world my Wife and I have done very well and I wanted ...
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Dealer Response

We're disappointed by your lackluster experience at Mercedes-Benz of Houston North. Our team takes pride in maintaining excellent business relations and providing our customers with quality services for their vehicles. If you are willing, our General Manager w... Read more

All Comments (1)
Sales Rating Excellent Service Written by Rjohnson87 on 03/08/15 09:48:53 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I highly recommend purchasing from this dealership. My salesperson was Ashlye Jones, and she did a fantastic job of finding me the exact car I wanted. The car I wanted was not even on their lot, so she had it shipped to their dealership for me and she constantly kept me updated on its delivery statu...
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