Gillman Honda of Houston Southwest Sales Reviews
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Gillman Honda of Houston Southwest Sales Reviews

  • 10595 W Sam Houston Pkwy S
  • Houston, TX 77099 (map)
  • (888) 721-1673
  • Chat with Dealer

Sales Reviews

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Sales Rating Want to be insulted? Go to Gillman! Written by ballhog1 on 05/21/16 07:58:16 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went in to look for an Accord or CRV that is in the 15k range. The salesperson was very helpful and tried to find what fit my criteria. When it was apparent that there was not anything I wanted within my budget, I stepped up my price and we found a 2012 Accord that I liked. I did not realize th...
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Sales Rating Don't Ask ... Written by jewopaho on 10/03/15 06:50:30 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We were looking to purchase a CR-V Touring SUV, and arrived at the showroom sometime around mid-day. There were several customers milling around, but no salespeople. We were advised that they were "in a meeting" (in the middle of selling time????) but that someone would be with us shortly. About fiv...
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Dealer Response

Al, I'm disapointed to hear of the level of care you received. I'd like to discuss this matter with you in further detail, so I can address the sales staff you worked with. I want to assure you that customer service is my number one priority, and your feedback... Read more

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Sales Rating Run as Fast as You Can - Sleazy!! Written by Franko97 on 06/24/15 01:24:45 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

My wife and I were researching used cars for my daughter. We found a car listed on their website for $11,700 internet price. We test drove the car, and when it came time to do the paperwork, we were told that there was a $996.00 "reconditioning fee". We told Reynaldo, the salesperson, that the I...
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Dealer Response

I am disappointed to see that our staff did not meet your expectations. We do take pride in providing quality customer service to everyone who visits our dealership, and I want to ensure that this won't happen again. I will follow up with the staff involved, ... Read more

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Sales Rating They Do NOT Honor Their Email Quotes Written by mchen2 on 09/01/14 07:29:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was mislead by the internet sales team at Gillman this afternoon. I went in ready to purchase a vehicle for the price they had quoted me via email only to have a fast one pulled on me. I was very explicit in my email inquiry and confirming that all costs (including destination fees, TT&L and deale...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Would Give Zero Stars if I Could Written by naazim on 12/23/13 07:39:16 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealer is the worst I've ever been to. How the heck are they still in business. I went in today to look at a 2014 accord Sport and even before I walked in I heard a salesman ask another why don't you help them? He responds by saying they're not here to buy they are what we call non buyers. Thei...
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Dealer Response

Naazim, Thank you for bringing this to our attention. We are sorry to hear about your experience, we always strive to make sure our customers leave satisfied. Please feel free to contact us so that we can discuss this matter further at gillman1@gillmanauto.c... Read more

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