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Big Star Honda Sales Reviews

  • 11200 Gulf Fwy
  • Houston, TX 77034 (map)
  • (866) 923-7854
  • Chat with Dealer
Sales Rating:

Pleasant and Positive Experience

Written by houstonian on 11/08/13 07:40:58 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I interacted with four people after my initial internet submission Cindy - was prompt to call me and requested me to come to the office to discuss more. Zafar Ali K. - He was courteous to receive us and reached out to Giraldi/Cindy to help me. As they were busy - both Cindy/Giraldi came and mentioned that Zafar will help us in making the decision. Zafar is very process oriented/methodical and very helpful. When we gave the quote from the other dealer, he gave the comparison quotes and tried to prove why Big Star Honda would be a better place to buy the car. He even got a ex employee from the other dealer to convince us. Zafar was sincere/genuine and honest. Giraldi is a true salesman and he did whatever he could to make us sit and take a decision. I should say he succeeded in his attempt. When we came to the dealership, we did not plan to buy the car on that day - and Giraldi ensured that we walked out of the dealership with the car. Of course we went through the negotiation process for a couple of hours - but he handled very professionally. Derick C. was the F&I person who closed the deal. He was very informative about the Extended Warranty coverage and he provided all the information to convince us to get one. But at no point, we felt that we were pressurized to make a decision. Very courteous and complete professional. Overall a positive and pleasant experience. If you are in the market for a Honda car, you acn give this dealership a try.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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