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Texas Nissan Sales Reviews

  • 1401 W State Hwy 114
  • Grapevine, TX 76051 (map)
  • (877) 499-6673
  • Chat with Dealer
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Sales Rating The Bait and Switch SCAM Written by fred96ws6 on 01/10/11 06:22:16 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

I called on 12/31/10 about a 2007 Infiniti M35 they showed on their website and Autotrader. I was told that it was still available and was setup on their "VIP" appointment. I get there about 1 hour after I called and was told by the salesman and his manager it was sent to auction and was no longer a...
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Dealer Response

Dear User fred96ws6, On behalf of Texas Nissan of Grapevine, I apologize for any inconvenience or unsatisfactory experience you may have had when considering your automobile purchase with us. It is our vision to not only meet but exceed our customer’s level o... Read more

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Sales Rating Bait and Switch Written by kconsumer on 01/03/11 12:32:27 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

I called Texas Nissan of Grapevine regarding a 2007 Lexus ES350 on their website. I was told the specific vehicle was in stock and available for an appointment showing the next morning. I showed up this morning 1/3/2011 to test drive the Lexus. I was greeted by a salesman who showed me to an office....
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Dealer Response

Dear User kconsumer, On behalf of Texas Nissan of Grapevine, I apologize for any inconvenience or unsatisfactory experience you may have had when considering your automobile purchase with us. It is our vision to not only meet but exceed our customer’s level o... Read more

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Sales Rating Unsolved Mysteries Written by b290503 on 01/01/11 10:53:46 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

This place is the most disorganized, evasive, and incompetent places I have ever dealt with. No one could answer the simple question "Do you have this car on your lot yes or no?" they couldn't do it on-line, on the phone or in person. Not only can they not answer a simple question they insist on e-m...
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Dealer Response

Dear User b290503, On behalf of Texas Nissan of Grapevine, I apologize for any inconvenience or unsatisfactory experience you may have had when considering your automobile purchase with us. It is our vision to not only meet but exceed our customer’s level of ... Read more

All Comments (1)
Sales Rating stay away!! Written by jhagadorn on 09/05/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

OMG, [violative content deleted]? Stay as far far away from this dealership as possible. My husband and I were also tricked by their shady "internet pricing". We saw a few cars online that we were interested in so we stopped by. One car listed online at $10,950.00 was actually priced as $13,950 at t...
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Dealer Response

Dear User jhagadorn, On behalf of Texas Nissan of Grapevine, I apologize for any inconvenience or unsatisfactory experience you may have had when considering your automobile purchase with us. It is our vision to not only meet but exceed our customer’s level o... Read more

All Comments (1)
Sales Rating Great Sales Experience Written by blujey1 on 09/01/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I arrived at the Texas Nissan of Grapevine this past Saturday expecting to minimal inventory and high pressure sales tactics and to my surprise I didn't experience either scenario. I was greeted fairly quickly by my sales associate, Logan Milne. Logan was very helpful in helping me to narrow down t...
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Dealer Response

Thank you for choosing Texas Nissan of Grapevine for your automotive needs. I am pleased your experience was an enjoyable one. Positive word of mouth is vital in building our business as well as our reputation. On behalf of the Texas Nissan family thank you fo... Read more

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