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Grapevine Chrysler Jeep Dodge Ram Service Reviews

  • 2601 William D Tate Ave
  • Grapevine, TX 76051 (map)
  • (888) 375-8499
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Incompetent (commissioned?) service managers By edmoncwheeler on 09/04/12 03:44:05 PM PDT
Recommend this dealer? No

Two times and you're out when it comes to servicing my 2 chryslers. 1st time, while getting regular oil and warranty service they tried to sell me a complete brake job when I had just had it done 3 months earlier on my Town and Country at an independent repair shop. Took it back and they showed my a...
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Dealer Response

On behalf of everyone here at Grapevine Chrysler Jeep Dodge Ram, we would like to apologize for the poor service you received during your past two visits. Your experience was one that no customer should have, and not one that any of our customers should expect... Read more

All Comments (1)
Service Rating Thanks Nona and Shawn By tired_old_dave on 05/08/12 04:18:45 PM PDT
Recommend this dealer? Yes

Thanks Grapevine Jeep Thanks Nona and Shawn. Got our jeep wrangler back from service today. Everything is right with my world again. If you have a good service advisor and a good mechanic that work for a good guy like Jamie, life is a lot less complicated.
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Service Rating not a 5 star dealership By cowboy20 on 08/05/11 12:51:09 PM PDT
Recommend this dealer? No

bought my 2008 Dodge diesel 2500 hd from these guys, had my truck serviced tru them half dozen times, twice resulting in the oxygen sensor going out each time costing me hundreds. the 2nd time just before a family reunion in Calf. pulling our 36ft 5th wheel, wife and 3 dogs. serviced 5 days prior tr...
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Comments (1)
Service Rating Great Service Dept at Grapevine Chrysler Jeep By pixie30 on 12/18/09 12:00:00 AM PST
Recommend this dealer? Yes

I have had several experiences with this service department as this is the dealership I bought my Jeep Wrangler from. As a woman, it can be intimidating going in needing help. These guys have always been awesome! I've never been made to feel ignorant, even when I'm asking stupid questions. Things ar...
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