Freeman Buick GMC Service Reviews
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Freeman Buick GMC Service Reviews

  • 501 W Hwy 114
  • Grapevine, TX 76051 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Outstanding Service By E_Bates on 06/28/16 08:53:03 PM PDT
Recommend this dealer? Yes

The service department handled my repairs professionally. My vehicle was returned washed and cleaned. The problem I was having was corrected to my satisfaction. I have never had a problem that was not addressed promptly by this dealership.
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Service Rating Online appointment scheduling doesn't work By TXMikey on 04/13/15 06:40:57 PM PDT
Recommend this dealer? Yes

The service dept was very quick and efficient with the actual work. Unfortunately, the appointment process was not. I made an online apt request on Tuesday in response to an email received from you. I received no response by Friday to confirm the appointment, and had to call the dealership to conf...
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Service Rating Oil Change By Marci_G on 03/26/15 06:05:22 AM PDT
Recommend this dealer? Yes

Shawn was a wonderful service representative. He always goes above and beyond the mark to make sure we are satisfy. Thank you Shawn!!
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Service Rating Freeman Buick By DeeHolla on 02/19/15 10:25:37 AM PST
Recommend this dealer? Yes

As usual Ray is great! He knows the issues with my car and helps me deal with them. One suggestion, add check battery cables to the normal maintenance check or even at oil changes. If the battery was located in the engine then someone would have seen the cables starting to corrode rather then bei...
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Service Rating Great job, please don't push unneeded services! By FrogFan on 01/28/15 11:31:11 AM PST
Recommend this dealer? Yes

I needed scheduled service -- oil and filter, tire rotation, and cabin filter. Services were performed while I waited and my car was ready in less than 1.5 hours. Excellent! The one thing I didn't like was that the service writer recommended a front-end alignment and one other item that would hav...
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