Mac Churchill Acura Service Reviews Dealerships
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Mac Churchill Acura Service Reviews

  • 3125 NE Loop 820
  • Fort Worth, TX 76137 (map)
  • (877) 372-4632
  • Chat with Dealer
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Service Reviews

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Service Rating Nice Advisor By Katrikay on 04/29/15 09:02:57 PM PDT
Recommend this dealer? Yes

The experience I had with Demetric Cole was great and welcoming. Prior to Mr. Cole coming out, the other service advisors just looked out of the windows like they were not expecting anyone and went back to doing what ever. I had to wait more than a few minutes for someone to come out, which made i...
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Dealer Response

Thank you for taking the time to provide us with this feedback. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. We're very sorry for any inconvenience that occurred in ... Read more

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Service Rating Mitch was great! Overall great service, just ask for the details on fees. By PMukh on 04/24/15 06:50:48 AM PDT
Recommend this dealer? Yes

Always excellent, friendly service. Mitch was very kind, thorough and actually got me out 15 minutes before my "cut-off" time. Also, I noticed Mitch's professionalism during an encounter with another customer. The customer kept raising his voice at him, and even yelled at him (similar issue regardin...
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Dealer Response

Thank you for this great review! Mitch is truly an exceptional employee and we appreciate him for giving you a great experience! We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see... Read more

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Service Rating Car wash By Grandmatosix on 04/01/15 09:25:19 PM PDT
Recommend this dealer? Yes

The people in the maintenance area are very helpful and kind and always ready to help with anything they can.
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Dealer Response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's a... Read more

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Service Rating Ms By evvie on 03/12/15 09:02:55 AM PDT
Recommend this dealer? Yes

Even though there were many cars in line, I did have an apt and they took care of me as timely as possible. Nice efficient team
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Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Best, Sharbel Lattouf General Manager slattouf@macchurchill.c... Read more

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Service Rating Review By Phree on 03/08/15 07:15:25 AM PDT
Recommend this dealer? Yes

Kim was very nice and thoroughly interested in the reason I was there. While waiting a woman came in and asked each individual if they would like a muffin. The variety of coffee was great. The waiting room was wonderful. My care was even washed and not spotty! Keep the Groupons and Amazonlocal deals...
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Dealer Response

Phree, thank you for using our service department and the kind words about Mac Churchill Acura and Kim, who provided you with a great service. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our... Read more

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