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Frank Kent Hyundai Sales Reviews

  • 9000 W I-30
  • Fort Worth, TX 76108 (map)
  • (888) 480-6122
  • Chat with Dealer
Sales Rating:

Helpful, courteous, competitive

Written by texased1 on 07/21/13 10:49:20 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We requested and received an online quote which was the lowest of several dealers (we got about eight quotes by the time we were done) by a significant amount. Unfortunately they didn't have the color we wanted but when we told them we agreed to the price but not the specifications they went looking for what we wanted. We were told that, if a car could be found locally (which they did) they would work a car swap (which they did) but, if the car was a distance away, we might have to pay delivery which would probably be less than $200. Although not necessary, I appreciated the candor. The only frustration was they went ahead and brought in a car with extra features raising the price a few hundred dollars without first asking us. However, since their price even with the increase was still the best offer and the extra option (towing) was something we didn't mind having we went ahead and made the purchase. When we met the salesman he was very courteous and helpful, answering additional questions we had. Although we were paying cash we did have to meet with the finance person who did apply some pressure to purchase a warranty (which we declined).


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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