Sales Reviews - 503916999
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Dealer Sales Reviews

Sales Rating: Updated! (Previously 0.0 Star Rating)

Internet sales the way to go

Written by oldemandan on 12/29/11 04:03:58 PM PST Go back to Sales reviews
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? No, Vehicle was not available

Internet sales agent was helpful. Answered my questions, price quote on line. Tried to find exact vehicle I was looking for. Offered to order exactly what I wanted. A little pushy but not bad.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Comments

Oldemandan, thank you for taking the time to leave us feedback. Im glad to hear that you had a positive experience at Mack Massey and I'd like to apologize for how long it has taken for us to respond to you. Although weve always known the importance of happy customers, weve only recently started monitoring online reviews. Despite how much time has passed, I would like to offer you a free oil change as an invitation to come back to Mack Massey and allow us to show you how much we value your business. Please give me a call at 915-584-9393 or stop by to schedule your oil change. Thanks, Agustin Vasquez, Jr.

  • By mackmassey
  • on 09/28/2012
  • 11:27:36 AM PDT
  • (dealer response)
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