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BMW of El Paso Service Reviews

  • 6318 Montana Ave
  • El Paso, TX 79925 (map)
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Autozone has better mechanics By wilczewm on 03/23/11 09:51:04 PM PDT
Recommend this dealer? No

They claim certified technicians, but if their test system can't find a simple problem, they are not sharp enough to diagnose the problem themselves. A lot of cannot replicate the problem on the warrantee work orders. They are the only dealer in town, so your stuck with them.
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Service Rating RUDE & UNFRIENDLY SERVICE ADVISOR By chrisb15 on 12/09/10 02:32:09 PM PST
Recommend this dealer? No

I had a terrible experience dealing with Ashley, the El Paso BMW Service Advisor. Immediately she was very rude and cold and never once did she smile during our conversations. Ashley gave excuse after excuse about why my car had to stay an additional day in service. She even told me how busy she was...
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