James Wood Chevrolet Buick GMC Decatur Service Reviews
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James Wood Chevrolet Buick GMC Decatur Service Reviews

  • 2111 S Hwy 287
  • Decatur, TX 76234 (map)
  • (877) 753-9951
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating Awesome Service By thomas76234 on 11/22/15 06:26:03 AM PST
Recommend this dealer? Yes

Couldn't have been easier. I received a reminder, via email, that my truck was due for service. I made the appointment on the email and showed up on the date and time. The appointment took about an hour while I dank complementary coffee and and worked from my laptop. Everyone is always friendly and ...
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Dealer Response

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. -Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswo... Read more

All Comments (1)
Service Rating Transmission and sliding side door By jrbost46 on 11/17/15 02:51:19 PM PST
Recommend this dealer? Yes

They figured out the transmission problem and fixed it. The sliding door only acts up occasionally so we will have to catch it at the right time to be able to fix it. I really appreciate dealing with Shawn Hoe.
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Dealer Response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do f... Read more

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Service Rating Great Service! By MistiDavie on 11/02/15 09:47:25 AM PST
Recommend this dealer? Yes

Your service department is great. They remembered me when I walked in which makes anyone feel special. I was in a time crunch and they made it! Great customer service!
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Dealer Response

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance w... Read more

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Service Rating Excellent experience By Wideopen on 11/01/15 01:55:45 PM PST
Recommend this dealer? Yes

As always, Bryan Stanley and staff took care of our vehicle and took care of us. Our vehicle was taken in immediately and we were given a loaner car. A couple of days later we got a call that it was ready. Upon picking it up, my wife was informed that the technicians found a couple of things th...
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Dealer Response

Thank you so much for the wonderful review of your experience at James Wood Motors. Bryan is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership... Read more

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Service Rating Monday, Oct. 26, 2015 By Nancy_Nana on 10/28/15 09:12:08 PM PDT
Recommend this dealer? Yes

Everyone was very pleasant and professional and I didn't have to wait very long to have my car serviced. The waiting area was very clean and comfortable.
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Dealer Response

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as efficient and professional service to our guests. Please come see us for any future needs! Thanks again. ... Read more

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