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James Wood Chevrolet Buick GMC Decatur Service Reviews

  • 2111 S Hwy 287
  • Decatur, TX 76234 (map)
  • (866) 679-4266
  • Chat with Dealer
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Service Rating James Wood Service, Decatur, Texas By TomBob on 09/13/14 09:13:05 AM PDT
Recommend this dealer? Yes

My service advisor, Paul J. is always on top of things. I pulled up, he came out, know what was to be done, took the car and came back with it washed and ready to go in less than 2 hours. It was a recall for the seat belt. He is as always awesome. Thanks.
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Dealer Response

Thank you for using our service department and for leaving us an amazing review. We are ecstatic to know that Paul took good care of you, and that you enjoyed your stay with us. Thank you for entrusting James Wood Motors – Decatur with your vehicle service ne... Read more

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Service Rating Trustworthy, reliable GM dealer By terryalger17 on 08/23/14 03:55:51 PM PDT
Recommend this dealer? Yes

Always can rely on James Wood service to complete requested service in a timely and accurate manner. And, with a free car wash to top it off!
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Dealer Response

Thanks for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to ser... Read more

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Service Rating Outstanding! By RLI308 on 05/17/14 03:46:36 PM PDT
Recommend this dealer? Yes

James Wood Service department is the absolute best! I will not go anywhere else.
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Dealer Response

Thank you so much for taking the time to provide such great feedback on our service department. We appreciate your loyalty, and enjoy driving your vehicle! Amanda Williams Internet Director - James Wood, Inc. 940-627-7643 - amanda@jameswood.com - www.jameswoo... Read more

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Service Rating Great dealdership for both sales and service! By terryalger17 on 06/12/13 04:27:38 PM PDT
Recommend this dealer? Yes

It's always a pleasure to have my vehicles serviced at James Wood. I have bought 5 new vehicles from them, and Brian S. has coordinated the service on all of them. The great service and the friendly folks are the reasons I continue to deal here.
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Dealer Response

I'd like to start off by thanking you for your loyalty over the span of five great new vehicles! Brian and everyone on our service team is dedicated to providing you industry-leading service with a smile, each and every time you drop by. It is our passion to m... Read more

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Service Rating Now that's service!! By happy_driver1 on 04/23/13 02:46:06 PM PDT
Recommend this dealer? Yes

The land lines were down through out the area. The service writer took the initiative and made the effort to call me on his personal cell phone to advise that my vehicle was ready. Now that's service!!!
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Dealer Response

Thank you so much for taking the time to leave this wonderful review. Regardless of what's going on with electricity, mother nature or any other external forces; our team works hard to provide you with unparalleled service on every level. I am so glad we were ... Read more

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