James Wood Chevrolet Buick GMC Decatur Service Reviews Dealerships
Print | Edit this listing

James Wood Chevrolet Buick GMC Decatur Service Reviews

  • 2111 S Hwy 287
  • Decatur, TX 76234 (map)
  • (866) 679-4266
  • Chat with Dealer
  • Awarded in 2015
ADVERTISEMENT

Service Reviews

Sort By:
Service Rating More than routine maintenance By m_hobbs on 03/21/15 06:15:20 AM PDT
Recommend this dealer? Yes

I called for routine maintenance, oil change and tire rotation, but also described the issue of my seat heater not working. Before I brought my truck in to have the issue checked, the service advisor made sure the needed parts were in stock so I wouldn't have to make two trips. I live over an hour...
Read the full review

Service Rating Warranty Service By RobinR31 on 01/21/15 08:50:40 AM PST
Recommend this dealer? Yes

The service tech, Jim, kept me informed and was very kind to explain exactly what was done to my Traverse.
Read the full review

Dealer Response

Thanks for your awesome review, Robin! I'm very happy to hear that Jim was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, ... Read more

All Comments (1)
Service Rating Satisfied Customer By sandfordandson on 01/20/15 04:31:05 AM PST
Recommend this dealer? Yes

I have been trading with James Wood for years and have always been pleased. I must be satisfied i drive an hour to get there passing a very large GM dealership that is 15 min from my house. The staff that i deal with (Beau Bell and Brian Stanley) are by far the best Ive ever dealt with. These two me...
Read the full review

Dealer Response

I am happy to hear that your time spent with Beau and Brian was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. ... Read more

All Comments (1)
Service Rating Car Serviced. By Nona_Kay on 01/16/15 11:05:26 PM PST
Recommend this dealer? Yes

They were efficient and thorough. I asked to have my tires rotated and yhey found anail in one of my tires and fixed it also,They were efficient and thorough. I asked to have my tires rotated and yhey found anail in one of my tires and fixed it also.
Read the full review

Dealer Response

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs. Thank you again and we loo... Read more

All Comments (1)
Service Rating James Wood Motors By Texasbatman on 01/08/15 02:12:04 PM PST
Recommend this dealer? Yes

James Wood Motors continues to be the preferred dealership for our family. Karen Garrett in sales and Bryan Stanley in service are the best.
Read the full review

Dealer Response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Karen and Bryan were able to satisfy that. Don't hesitate to reach out... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411