Print | Edit this listing

James Wood Chevrolet Buick GMC Decatur Sales Reviews

  • 2111 S Hwy 287
  • Decatur, TX 76234 (map)
  • (866) 679-4266
  • Chat with Dealer
Sort By:
Sales Rating 2015 Buick LaCrosse Written by David_Austin_1 on 11/14/14 07:08:15 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We live in Garland, Texas. After looking on different web sites of dealerships...James Wood in Decatur, Texas had what we were looking for. Talked to Verna Jones on the phone, and she set me up with Sharon Ballard..(awesome lady)..after fighting the traffic to get there ( about 65 miles ) Sharon gre...
Read the full review

Dealer Response

Your fantastic review was quite a refreshing read, David and Justin! I am happy that Verna and Sharon provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stre... Read more

All Comments (1)
Sales Rating My New GMC Written by jackcountyman on 10/30/14 08:25:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The purchase of my 2014 GMC Sierra was accomplished mostly by phone. Randy Stroble was great to work with and very well-versed on the truck. Verna Jones made the finance transaction a simple and pleasant process.
Read the full review

Dealer Response

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Randy and Verna were able to meet your needs. We always strive to provide the utmost in quality and customer satisfa... Read more

All Comments (1)
Sales Rating James Woods Decatur TX. Written by Kramer541 on 10/29/14 05:35:34 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My car buying experience was pleasant, transparent and seamless. Jennifer was great working with my work schedule and I will be buying a Cadillac in the near future from her.
Read the full review

Dealer Response

Thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Karen was so positive. Please come back and see us again in the future with anything else you might need... Read more

All Comments (1)
Sales Rating Manny's comments Written by Manny13533 on 10/29/14 12:20:34 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Karen was as pleasure to deal with and was very knowledgeable about the the vehicle and was prompt about returning calls and emails.
Read the full review

Dealer Response

Thanks for your outstanding review, Manny! I'm very happy to hear that Karen was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.... Read more

All Comments (1)
Sales Rating Repeat Customer Written by Jsandass on 10/14/14 03:06:03 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Karen Garrett was excellent. She was very knowledgeable and spent the better part of the day with me making sure I was buying the exact truck with the exact options I wanted. Highly recommended!
Read the full review

Dealer Response

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Karen was there to provide you with such exceptional service! Thank you again. Take care! Amanda Williams | Internet Director - J... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific