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Toyota Scion of Dallas of Dallas, Texas

OVERALL SALES RATING:
1.5 stars
Reviewed by 7 members
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OVERALL SERVICE RATING:
2.5 stars
Reviewed by 1 member
Write a Service Review
DEALER INFORMATION:
Toyota Scion of Dallas
2610 Forest Ln
Dallas, TX 75234
(866) 636-9576
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 9:00 pm
Saturday
9:00 am- 9:00 pm
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View more sales reviewsSales Reviews of Toyota Scion of Dallas
Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
N/A
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
1 bars
Rude and abusive manager said
by sandyplanotx on 03-27-09 (11:54AM)
Pros:
None
Cons:
Very rude and abusive manager; Clueless salesperson (no knowledge of the car and options)

Very very rude manager (Justin West).


When we decided to leave without buying, he said "Thank you for wasting my time" !


You decide if you want to buy from this dealer.


Detailed review below:


My wife and I were looking to buy a Toyota Corolla with a VSC (Vehicle Stability Control) ...

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Sales Rating:
1.8 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
2 bars
Trade-In Process:
N/A
Buying Process:
2 bars
Well, it was close....
by txjim1 on 10-14-08 (11:25AM)
Pros:
Sells Toyotas
Cons:
Improperly trained sales staff, poor customer interaction

Went there looking for a Sienna as it was closedt to my house.  The Salesman did not have the slightest idea what features the Sienna had.  Did not know about the rear-seat radio controls and many other features.  I would have agreed to a higher price if I knew about these features. Did not know ...

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Sales Rating:
2.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
N/A
Man, I thought I am the only one who think this dealership is bad
by haidongh on 09-03-08 (08:43PM)
Pros:
Cannot find anything good about this dealership
Cons:
pushy sales man, [violative content deleted], trashy cars

The sales guys are not educated, and they will say ANYTHING to make you buy a car, like a Toyota RAV4 4 cylinder has very good power, and it can go from 0 to 60MPH in 6 seconds, and point out all the "good things"they think makes a Toyota a good car, but they are all standard things that other ma...

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Service Reviews of Toyota Scion of Dallas
Service Rating:
2.5 stars
Quality of Work:
3 bars
Parts Availability:
3 bars
Price:
3 bars
Waiting Area:
1 bars
Shuttle or Loaner:
N/A
Average
by txjim1 on 10-14-08 (11:48AM)
Pros:
Repairs completed
Cons:
High service rep turnover, does try the upsell

For service, they start out placing drops of engine and transmission fluids on this color chart, probably trying to show you what terrible shape your oil is in and you need a complete flush or the car will fall apart.  I did not let them get started on this upsell and they did not push it, to the...

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