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Goodson Acura Sales Reviews

  • 4801 Lemmon Ave
  • Dallas, TX 75219 (map)
  • (866) 698-2544
  • Chat with Dealer
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Sales Rating new mdx from goodson acura Written by art017 on 01/29/14 12:10:30 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We purchased a new 2014 MDX at Goods on Acura. The sales team and managers handled our trade in and new vehicle purchase in a very professional and fair manner. It was truly a pleasurable experience. They work very hard to take the anxiety out of the purchase procedure. I highly recommend Goods on A...
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Sales Rating Will Buy Again Written by mattbarrio on 06/05/13 09:00:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have been looking for a car now for quite some time but I have been driving an old dependable 1991 Honda Accord so I was in no rush. I started reading reviews about dealership and salesman on every site possible. I've never bought from a dealership so I was very nervous and didn't know what to exp...
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Sales Rating Outstanding Service Written by BeeJ_2010_TSX on 02/15/13 05:29:21 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The experience That I had dealing with Acura Pre-Own was nothing short of outstanding, Both David R. and Lena W. were outgoing and fun to deal with, Great personalities ... I HIGHLY recommend seeking out either one of these two to assist buying a new car. I felt no pressure. David and Lena both went...
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Dealer Response

Congratulations on your new TSX BJ and thanks for writing this great recommendation of David, Lena, and our dealership! Making our customers feel at home from the moment they walk into our dealership is on of our top priorities at Goodson Acura. It's great to ... Read more

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Sales Rating Terrible Customer Service Written by audibot536 on 01/03/13 06:02:05 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

After speaking with them through email and confirming our figures, we took the drive to a further Acura dealership, Goodson Acura. However, they were [non-permissible content removed] and were not able to meet the figures previously agreed on. Later they contacted us again, and said they had great n...
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Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies that you left our dealership with disapproval overshadowing your experiences. I would really appreciate the chance ... Read more

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Sales Rating Huge Disappointment Written by acuralover27 on 12/29/12 06:46:52 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Having bought my previous Acura at Goodson I went there to buy my next car. I am completely disappointed in the experience - to the point that I left without buying a car and went elsewhere. I did most of my communication via email so imagine my surprise when I went in to make the deal offered and w...
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Dealer Response

I want you to know that your feedback is greatly appreciated. At Goodson Acura, we continuously strive to improve as a dealership. I would like to extend my sincerest apologies for the experience you had with us. Guaranteeing amazing customer service is one of... Read more

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