Sales Rating
1
RUN AWAY FROM THIS DEALERSHIP!! They Lie and do not do what they say!!
Written by tratra76 on 9/22/12 7:32:45 AM PDT
Recommend this dealer?
No
Purchased a vehicle from this dealer? Yes
Central Kia of Lewisville
This place is HORRIBLE!!! On September 1st, I took my truck in to trade on a new Soul. My truck payment was due on September 5th. I did not have the money to pay the truck AND put a down payment on the car. So, the salesman suggested that I use the truck payment to put down on the car and that they ...
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Dealer Response
I would like to apologize for this incident. I regret to hear of the experience you dealt with while visiting our dealership. If you wouldn't mind contacting me, I would like to speak to you further about this matter so I can try to better understand what happ... Read more
Sales Rating
1
Run Far, Far Away!
Written by katydid76 on 2/11/12 7:10:36 PM PST
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No, Poor experience with dealer personnel
Central Kia of Lewisville
If you are smart you will take your business elsewhere. this people are shady. They lie to you, they tell you, you were pre-approved for a loan. Then you sit down to what you think is signing the paperwork on your new car only to be shaken down for extra money. All of the sudden you become a crimina...
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Dealer Response
It is very displeasing to hear this from one of our customers. The experience you are describing is completely unacceptable for our standards. I am very sorry that you had so many complications. Would you mind contacting me at your convenience? I would like to... Read more
Sales Rating
4
Enjoyable Experience
Written by carconnoisseur on 11/8/11 9:27:19 AM PST
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Central Kia of Lewisville
My wife and I bought a 2012 Kia Sorento from Central Kia at the end of September and were very pleased during the process.
Since I was from out of town they worked with me getting a firm quote so I could just drive into town and take care of business.
Everyone we came in contact with were friendly a...
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Dealer Response
Congratulations on your Kia Sorento! We want to provide comprehensive help with your car-shopping experience, and we're glad that you felt satisfied. Bradley and the staff will be happy to hear your kind words. We always appreciate customer feedback, so thank ... Read more
