Mercedes-Benz of Austin Sales Reviews
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Mercedes-Benz of Austin Sales Reviews

  • 6757 Airport Blvd
  • Austin, TX 78752 (map)
  • (888) 876-1009
  • Chat with Dealer

Sales Reviews

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Sales Rating Michael Bakiris is Excellent! Written by ronbon77 on 10/18/15 09:29:41 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I searched the entire state looking for a Mercedes with specific options and only found two, one at Mercedes of Austin and another in Houston with a “Mercedes” dealership who did their financing through a third party. In other words, not a real Mercedes dealership. As a matter of fact, most of the d...
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Sales Rating Horrible Sales Experience Written by Buster2126 on 09/24/15 08:42:47 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The whole experience felt like a scam. This is disappointing seeing as I have always been a Mercedes guy. The sales person was nice, however once I got to the finance person he was pushy, made mistakes on his numbers three times and had excuse after excuse. I used the edmunds lease calculator and...
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Dealer Response

Buster2126, Thank you for returning my call to discuss your experience. I agree your visit didn't go well, we didn't sell you a car, and you have a negative perception of us. I apologize that your experience didn't go well. I have spoken with the business mana... Read more

All Comments (1)
Sales Rating Ron 2015 Written by R2015 on 03/30/15 09:40:13 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just picked up my 2015 SL-550 from Mercedes of Austin. As an enthusiast and very picky buyer I visited every Mercedes dealership with 200 miles of Austin over a several month period. Being retired lets you do such. I returned to Mercedes of Austin as being the best choice not only for price but th...
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Sales Rating amazing service Written by apetaia on 01/28/15 05:02:42 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just bought a used vehicle from Mercedes Benz Austin and Stacey was by far the best sales rep I've ever had the pleasure to deal with. I had been car shopping for days and she catered to not only my needs but my family's needs, who I brought with me. She is definitely a wonderful asset to Mercedes...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating What about Bob Written by MB_Gearhead on 02/21/14 04:30:50 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We arrived unannounced at the dealership. This is our third purchase from this dealership. They are undergoing renovations and so the usual ammenities were not available. Our luck of the draw salesman had a particularly tough commute that day and all in all the experience should have been a disaster...
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