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Maxwell Ford Sales Reviews

Overall Rating:
3.3 stars
Reviewed by 
5 members
Sales Associate:
3.4 bars
Vehicle Inventory:
4.6 bars
Finance Department:
3.3 bars
Trade-In Process:
2.3 bars
Buying Process:
2.8 bars
DEALER INFORMATION:
Maxwell Ford
5000 South I-35
Austin, TX 78745
(512) 916-2696
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 9:00 pm
Saturday
9:00 am- 8:00 pm

1-5 of 5 Reviews

Sales Rating:
1.5 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
N/A
Trade-In Process:
1 bars
Buying Process:
1 bars
Internet sales
by lisa83 on 08-21-09 (02:40PM)
Pros:
nice car
Cons:
rude service manager

I found a car online that I was certain I wanted to buy if it drove well and everything else seemed okay with it.  They don't honor the 1000 online coupon for online sales (even though it states on the couple it's for online and in store).  The online price seemed decent so I was willing to pay t...

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Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Awesome experience as usual.
by mobb49 on 10-03-08 (11:07PM)
Pros:
No hastle, no high pressure, did ask me to buy today, but that's what they do, sell cars.
Cons:
None whatsoever

I bought an 07 Fusion from here last year and it was a great experience.  2 weeks after that the sport package came out and I have been kicking myself ever since.  Anyway, saw an awesome black SE with the sport package and they were able to get me into it without a whole lot of fuss.  Whole proce...

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Sales Rating:
2.8 stars
Sales Associate:
4 bars
Vehicle Inventory:
5 bars
Finance Department:
N/A
Trade-In Process:
1 bars
Buying Process:
1 bars
High Pressure Sales - Good Inventory - Overall Very Poor Experience
by wardoc on 04-18-08 (11:33AM)
Pros:
Great inventory, Great salesmen
Cons:
Sales Managment are [violative content deleted]; Bad deals;

Research before your go, it will save you time and money to do it in advance.


Went to the dealer to look for a new truck. I had done my research in New F250's and trade in value for my old 2003 F250.  The inventory was great and my sales rep. was friendly and helpful.  found a great truck and...

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Sales Rating:
4.3 stars
Sales Associate:
4 bars
Vehicle Inventory:
5 bars
Finance Department:
4 bars
Trade-In Process:
N/A
Buying Process:
4 bars
High Pressure Sales - Good Inventory - Overall Very Good Experience
by texasgal_08 on 04-08-08 (03:45PM)
Pros:
Good customer service, professional staff
Cons:
you really have to stay on your toes

Research, research, research before you go.   Be rested, have a full stomach and clear and realistic expectations about what you can spend and what vechicle you want is worth and  you should have a good experience with Maxwell Ford.  Remember they are in the business of making money too and this ...

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Sales Rating:
2.8 stars
Sales Associate:
3 bars
Vehicle Inventory:
5 bars
Finance Department:
1 bars
Trade-In Process:
2 bars
Buying Process:
3 bars
Large inventory but some high pressure tactics
by mrmikeb1 on 08-12-07 (08:44AM)
Pros:
Large inventory. Lots of salesmen
Cons:
High pressure, lots of hidden fees

I came in here looking to buy an Escape.  Unfortunately, I wasn't sure if I wanted a used or new one.  This meant I wasn't able to go through the internet sales department and would have to negotiate on the lot.  The salesman was actually very nice.  He was new to car sales and a little timid.  T...

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