BEWARE OF DEALER!Written by cjagnelli1 on 07/22/11 09:54:40 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
READ BEFORE BUYING! If you want your cars warranty and service, buy elsewhere. My recommendation is to stay as far away from BMW/Mini of Austin due to the GM Jason Leker. I bought a 2011 Mini Countryman and had the worst experience known. Due to this I ended up losing a house I was buying as due to their negligence my credit score went down while in closing. But more importantly of staying away? Due to me putting a formal complaint agains't BMW/Mini of Austin the owner has now REFUSED to Service the car despite it being under warranty. Something is wrong with it and they refused to even look at it? Now is this the kind of dealer you want to deal with? Is this the kind of owner of a place that employs a GM like this that you buy your car from you want to profit from? Now roadside assistance has to tow the to San Antonio and I get to take BMW/Mini to small claims court as well as notify the Attorney Generals Office for complaint. Again, do you really want to buy from a dealer that you have to take to court to get your car serviced? Spread the word on BMW/Mini of Austin's ethic from their dealer and owner!