Charles Maund Toyota Scion Sales Reviews - 2 Dealerships
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Charles Maund Toyota Sales Reviews

  • 8400 Research Blvd
  • Austin, TX 78758 (map)
  • (866) 983-5754
  • Chat with Dealer

Sales Reviews

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Sales Rating Mr YK Lee is the one who you want to talk to Written by Isaackim on 10/06/15 07:16:49 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I do not usually write reviews often, but this man was doing fantastic job so I wanted to write a review. I have been dealing with so many car dealers, and I can say Mr. YK Lee is simply the best car dealer ever. This time, I searched for a used car. I asked him to find a used car within my budget a...
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Sales Rating 2015 Toyota corolla Le Written by Lauraep23 on 09/03/15 12:48:56 PM PDT
Recommend this dealer? No

I went in to just look at cars to see what my options were because my father in-laws had just purchased a vehicle no more then a couple of weeks before I went in. I got a sales man named Y Lee which was thr worst decision of my life he made buying a car so I comfortable, he made me feel very pressur...
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Sales Rating Subpar customer service after purchase Written by siddharth_jain on 08/31/15 07:44:23 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Though my experience was positive with the Sales staff, honestly, after getting the vehicle, it's been downhill from there. I had $500 down via my credit card to reserve my vehicle. While the vehicle was being financed, this got ignored (minor mistake, can happen with anyone). However, from that poi...
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Dealer Response

Hi Jain, we are very sorry for the trouble. We had your name reversed in our system. Please expect a call from the dealership.

All Comments (1)
Sales Rating Sales and Service review - both suck Written by Jordanml on 07/20/15 09:47:04 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

While Charles Maund is certainly proud of being the "number one volume dealer", their customer service/satisfaction and lack of follow though after the sale is abysmal. I would like to share my bad experience and can share photos of this half-ass service. Service Dept. & Scott Tell (sales). The s...
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Dealer Response

Wow Jordan, that's quite a story. We have you buying a used car in March and expecting the same condition as a new car. We have been more than accommodating. Unbelievable, unreasonable, and now on Edmunds, Google, and Yelp.

All Comments (1)
Sales Rating Unprofessional Written by Hank4151 on 06/22/15 12:17:52 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Terrible experience with this dealer. Had a deal in place with Joe Buantello. He knew I was driving in from San Antonio and assured me the price and availability of the vehicle. Contacted him before I left and gave him a time of arrival. He told me no problem. Arrived with the family only to be to...
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