Charles Maund Toyota Scion Sales Reviews Dealerships
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Charles Maund Toyota Scion Sales Reviews

  • 8400 Research Blvd
  • Austin, TX 78758 (map)
  • (866) 983-5754
  • Chat with Dealer
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Sales Reviews

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Sales Rating Sales and Service review - both suck Written by Jordanml on 07/20/15 09:47:04 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

While Charles Maund is certainly proud of being the "number one volume dealer", their customer service/satisfaction and lack of follow though after the sale is abysmal. I would like to share my bad experience and can share photos of this half-ass service. Service Dept. & Scott Tell (sales). The s...
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Dealer Response

Wow Jordan, that's quite a story. We have you buying a used car in March and expecting the same condition as a new car. We have been more than accommodating. Unbelievable, unreasonable, and now on Edmunds, Google, and Yelp.

All Comments (1)
Sales Rating Unprofessional Written by Hank4151 on 06/22/15 12:17:52 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Terrible experience with this dealer. Had a deal in place with Joe Buantello. He knew I was driving in from San Antonio and assured me the price and availability of the vehicle. Contacted him before I left and gave him a time of arrival. He told me no problem. Arrived with the family only to be to...
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Sales Rating [contact info removed] Written by Stoudt55 on 06/10/15 07:08:10 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Worst company i ever dealt with.i have never been taken like this before.i am disabled and needed a more efficient ride as far as fuel goes. I called and told them i wanted to trade more fuel efficient and easier to get in and out of. I traded a 06 chevy 1500 crew cab for 06 nissan altima. We traded...
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Sales Rating Excellent Experience Written by gdburd on 04/13/15 09:11:50 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I went to charles Maund Toyota a little apprehensive about financing and what type of truck I would be able to get. Shannon Brady put all of my concerns to rest. Working with him was like working with an old friend. In the end, he was able to get me financing at 1.9% and helped me select a Tacoma...
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Sales Rating Best place to buy a truck Written by KCopeland on 03/19/15 08:00:19 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Contacted the dealer via email. I live about 300 miles from this dealership. Joel Nelson answered my email quick and I started dealing with him. He made sure the truck I wanted had everything I had asked for and gave my a great deal on the truck. It was over 2000 cheaper than the truck i was looking...
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