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Charles Maund Volkswagen of Austin, Texas

OVERALL SALES RATING:
not rated
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OVERALL SERVICE RATING:
1.6 stars
Reviewed by 2 members
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DEALER INFORMATION:
Charles Maund Volkswagen
6900 Burnet Rd
Austin, TX 78757
(877) 896-5851
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HOURS:
Sunday
Closed
Monday
8:30 am- 8:00 pm
Tuesday
8:30 am- 8:00 pm
Wednesday
8:30 am- 8:00 pm
Thursday
8:30 am- 8:00 pm
Friday
8:30 am- 8:00 pm
Saturday
9:00 am- 6:00 pm
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Sales Reviews of Charles Maund Volkswagen
Sales Rating:
not rated
Sales Associate:
not rated
Vehicle Inventory:
not rated
Finance Department:
not rated
Trade-In Process:
not rated
Buying Process:
not rated
This dealer has not yet been reviewed for Sales
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Service Reviews of Charles Maund Volkswagen
Service Rating:
2.0 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
2 bars
Waiting Area:
3 bars
Shuttle or Loaner:
3 bars
Horrible Service!
by rjchapin on 01-28-09 (06:10PM)
Pros:
None
Cons:
Too many to list

Ryan C.


Austin, TX

1 star rating1/28/2009

I am also writing a review in reference to an unbelievable experience that i had at Charles Maund VW today (January 28, 2009). I dropped off the 2005 Beetle that belongs to my fiancee on January 27th, 2009 to get the emergency brake and drivers side...

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Service Rating:
1.3 stars
Quality of Work:
1 bars
Parts Availability:
N/A
Price:
1 bars
Waiting Area:
2 bars
Shuttle or Loaner:
1 bars
Absolute Nightmare!
by jeffparker on 01-09-08 (12:30PM)
Pros:
None
Cons:
The very definition of an unscrupulous and fraudulent dealership

Absolutely the WORST shop expereince I have EVER had.

Long story short: Took my car in to get the valve cover gasket replaced to fix a small oil leak. After picking the car up and driving 50 yds, the engine light comes on, the engine starts to kick and jerk and barely able to move!! This had NE...

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