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Vandergriff Toyota Scion Sales Reviews

  • 1000 W I-20
  • Arlington, TX 76017 (map)
  • (866) 403-1560
  • Chat with Dealer
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Sales Rating Very bad experience Written by sunday3 on 10/16/14 04:27:01 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The most dishonest group I have ever encountered. Would travel a 1000 miles before purchasing again from this dealership.
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Dealer Response

Hello Sunday3, If you would like contact us we will do everything in our power to try and make the situation right. We strive to make every customer's time here as pleasing as possible. We price our cars to be one of the most competitive with in the Arlington... Read more

All Comments (1)
Sales Rating Great Service Written by joneulrich on 10/07/14 06:18:10 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great service by Dru Kaba and the team at Vandergriff! Of course always good to buy a Toyota!
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Sales Rating Dishonest about pricing Written by seacow2001 on 08/18/14 05:15:07 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

While shopping for a Highlander for my in-laws, I contacted Vandergriff for a price quote. Through communication, the internet sales person told me Edmund mislead customers and give an invoice price far below what he listed as the invoice price. Well, if that's the case, how come 2 other dealership ...
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Dealer Response

Dear seacow2001, Vandergriff Toyota has always made customer satisfaction our #1 priority, and we are very sorry to see you are upset. We take pride in providing complete and competent service, while always maintaining the highest level of respect and busines... Read more

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Sales Rating Horrible service Written by jmack24 on 05/07/14 11:10:53 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I bought my 2005 Tacoma from Vandergriff and had a wonderful experience. Fast forward from 2005 to 2014 and I will not ever use them again. Long story short, I was quoted 33415 for a truck. Another dealer quoted me 32000 for same truck. I told Ethan L. this. He said that just wasn't true. Then he to...
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Dealer Response

On behalf of our organization I would like to apologize for this misunderstanding. Unfortunately, we dropped the ball in our communication with you and I can certainly understand your frustration. We have evaluated our current process to ensure this is not a p... Read more

All Comments (1)
Sales Rating What a change! Written by Throcko on 11/11/13 04:14:38 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

What a change with this place. My wife and I came in a few years back and had nothing but problems. This time it was completely different. Everything was done quickly and honestly. Worked with Chris D. who was friendly and honest. One of the few car sales places Id let my mother go to alone.
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