Alexander Ford Lincoln Mercury Service Reviews

Caution advised with service department. Can't be trusted.

by volfangary on 08-10-07 (07:35PM)

Pros:

Friendly

Cons:

Can they be trusted?? No loaner for warrantee repairs!

Took car in for problem with transmission.  They tried to say it was caused by something I did and wasn't covered under warrantee and wanted to charge me over $700 to repair.  I left, went home and researched the problem I was having here at Edmunds in the car forums.  A Ford mechanic responded a...

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