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Morristown Ford Sales Reviews

  • 1112 W Morris Blvd
  • Morristown, TN 37813 (map)
  • Chat with Dealer
Sales Rating:

bad customer service

Written by BJZ on 11/06/12 04:17:50 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a 2000 Mustang GT Convertible and have no problems with the car but Lance F. the Sales Manager and Tony R. the General Manager are not the kind of men that should be involved in making decisions for a good dealership. I agreed on max out of pocket no financing out the door price for the car and due to their incompetance i had to pay more taxes when I arrived back in Georgia! When I called to explain my situation to Lance he told me that Tony said that they paid the taxes that were required according to law. and they could not do anything about it. Well I think that they lost a good review for bad customer service over $265 on a $10,275 sale of a vehicle. pretty crappy I think.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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