After several poor experiences at Rivergate-area dealerships (Nissan, Toyota) I found the attitude at Hallmark to be very good. Enthusiastic without being obnoxious, friendly, and when I said "I'm just looking, I'm not buying today," they listened and did not try to sell me, unlike the other two....
I brought my car in for an alignment and and oil change. They accepted the job of the alignment without checking to see if they had all equipment in stock to properly do this. AFTER completing the job they decided to tell me that they didn't have the bolts required to do the job correctly. The...
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After searching for a Mitsubishi service center that hasn't closed down in the Nashville area, I finally found Hallmark. When I went in for an 8AM appointment, they actually had me on the board and had my paperwork ready to go! They took my car in quickly and in about 1/2 hour had diagnosed the p...
Less than friendly staff and slow service. They had to order a part for my car and never even called me when it came in. I finally called and it had been in for 2 weeks! No loaners are ever available, They can't even be bothered to run your car through the carwash before returning it. Definit...
