Hallmark Volkswagen Service Reviews Dealerships
Print | Edit this listing

Hallmark Volkswagen Service Reviews

  • 2431 Gallatin Pike N
  • Madison, TN 37115 (map)
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Buyer Beware By urfdaddy on 02/01/14 04:40:57 PM PST
Recommend this dealer? No

Long story short, would not honor the $9 discount that was agreed on for an oil change, if they will do that over $9 what about a major service? Let me preface that I own two VWs on with 80k miles and another with 150k miles. I took my 08 VW rabbit in for a oil change and had a 20% off a “maintenan...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating One Mitsubshi Mechanic Within 200 miles By cdahan on 10/08/10 12:00:00 AM PDT
Recommend this dealer? No

I called on a Tuesday with a warranty issue that needed immediate attention. Their one and only mechanic is out until next week. I have no choice but to wait because this will most likely require 2 trips, the next closest dealer is 2 hours away (Chattanooga, Alabama or Kentucky) and Mitsubishi's c...
Read the full review

Service Rating Good Service! By jdseven on 07/25/08 12:00:00 AM PDT
Recommend this dealer? Yes

After searching for a Mitsubishi service center that hasn't closed down in the Nashville area, I finally found Hallmark. When I went in for an 8AM appointment, they actually had me on the board and had my paperwork ready to go! They took my car in quickly and in about 1/2 hour had diagnosed the prob...
Read the full review

Dealer Response

We appreciate your review and hope that you come back to Hallmark to get your next service! We are happy to help you with whatever you need.

All Comments (1)
Service Rating Try another location By kks4 on 06/23/08 12:00:00 AM PDT
Recommend this dealer? No

Less than friendly staff and slow service. They had to order a part for my car and never even called me when it came in. I finally called and it had been in for 2 weeks! No loaners are ever available, They can't even be bothered to run your car through the carwash before returning it. Definitely...
Read the full review

Have a question? We're here to help!
Chat online with us
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Call us at 855-782-4711
Text us at ED411