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Rockie Williams' Premier Chrysler Dodge Jeep Ram Sales Reviews

  • 1700 W Main St
  • Lebanon, TN 37087 (map)
  • (888) 528-5739
  • Chat with Dealer
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Sales Rating VICTIMIZED Written by Summitgator on 06/19/14 03:03:22 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

If you take ANYTHING from what I'm about to write, I BEG you not to do business with this dealership as you too, may be victimized. This dealership is not only a joke, they are engaging in criminal activity - Grand Theft as well as Credit Card Fraud. This will be a bit lengthy, however, it may be...
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Dealer Response

Hi. I apologize for your experience and will look into this immediately. We will be in touch soon. Our number one goal is customer satisfaction. Brandi Counter Customer Relations Manager 615-784-1160

All Comments (1)
Sales Rating What a terrible purchase! Written by Justntym on 04/21/14 07:24:48 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a jeep here from out of state. My bank (53rd) does business a little a differently so I had my banker call and speak to the general sales manager to make sure it was ok. General sales manager agreed to terms and I drove down 3 hours from Louisville KY to find out the sales manager was out and...
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Sales Rating Customer NON-service!! [non-permissible content removed]! Written by SavvyCustomer on 03/16/14 10:24:08 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealership has very eloquent salemen, but then the charade ends and the real "customer service" experience begins. They bait&switch cars that are advertised with what they actually carry, they offer lower financing and then "oops" there's an issue and the rate goes up, they offer a gift card to...
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Dealer Response

Dear SavvyCustomer, We are sorry you are dissatisfied. We do not have any reason to not sell you a new car. If we sell out of a particular model we have price protection that allows us to order another vehicle at the same price. As for financing, you are we... Read more

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Sales Rating Do not buy extended warranty from any dealer Written by willpon1 on 11/24/13 05:46:31 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The purchase oymy new Dodge Ram went fine until the finance part.I had a vey good credit score. I think the Dealer dosen't give the lowest finance rate possible. The nice Grandma lady talked me into a worthless extended warrnty with some bait and switch inteest rate mumbo jumbo.I would like to cance...
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Dealer Response

willpon1, We are so sorry you had a bad experience. Could you please contact us regarding the issue? Brandi Counter 615-784-1160, Customer Relations at Rockie Williams' Premier Dodge Chrysler Jeep Ram.

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating New Flex owner Written by kaymc on 10/12/12 01:15:25 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We purchased a used Ford Flex from Rockie Williams. And love it! The no haggle price was what took us to the dealer. I would total recommend the dealer and salesperson to all my friends.
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Dealer Response

We are so happy that you had a great experience with us! Thank you so much for shopping with us! Welcome to our family! Brandi Counter, Customer Relations Manager 888-835-4902

All Comments (1)
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