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Ted Russell Nissan Sales Reviews

  • 8565 Kingston Pike
  • Knoxville, TN 37919 (map)
  • Chat with Dealer
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Sales Rating Retirees asleep at the wheel!! Written by kingston789 on 08/05/14 08:55:23 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If you are thinking about buying from Ted Russell Nissan, we can tell you from personal experience they manipulate the numbers on appraised trade-in value and purchase price. Our purchase price was upped $2,000 from the sticker price which in turn devalued our trade-in amount $2,000. Buyer beware! W...
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Sales Rating Sales guy great, rest of the experience not good at all! Written by leighbee1025 on 05/29/14 05:07:46 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I will start by saying that the sales guy we had was awesome! The rest of the experience was not so great! We went to this dealership looking for a specific vehicle that wasn't sold in our area. The sales guy that we dealt with was awesome, however he didn't know all the details of the "deal" that w...
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Sales Rating Buyer Beware Written by spitfire2 on 05/14/13 08:30:49 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Ted Russell Nissan, Knoxville TN. BUYER BEWARE. Before you purchase anything from these people, please take a moment to read about our experience. We recently purchased a vehicle from Ted Russell Nissan in Knoxville, Tennessee. The following week there was a call from the finance person. They had ...
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Dealer Response

Mr. and Mrs. Customer, My Name is Daniel Lee. I am the New Car Delivery Specialist here at TRN. I happened across this post and was utterly disturbed to learn that we had failed you in such a big way. On behalf of all of us here, I wanted to address this pro... Read more

All Comments (2)
Sales Rating Great staff smooth process. Written by hvnbound1 on 01/04/13 12:14:32 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fantastic deals wonderful down home service. They made me feel like family. So much to choose from .
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Buyer Beware of Ted Russell Nissan in Knoxville Tn. Written by whitewolfva on 05/27/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had a really terrible experience trying to buy a used car from Ted Russell Nissan in Knoxville, Tn. I found what appeared to be a used 08 Mazda CX-7 "Touring" edtion FWD drive on the internet located at Ted Russell Nissan in Knoxville, TN. I inquired about the vehicle with their internet manager...
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Comments (1)
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