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Universal Kia of Franklin Sales Reviews

  • 1413 Murfreesboro Rd
  • Franklin, TN 37067 (map)
  • Chat with Dealer
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Sales Rating overall a pleasant experience, better than e.g. honda or toyota Written by clo321 on 04/20/13 10:58:21 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I do not think buying a car is "enjoyable" in general but based on my past experiences, my experience at Kia was pleasant. So the five stars does not mean "omg the most amazing experience EVAR!@!@!@", but it was as nice as it could be. The salesman (Alex) was pleasant, jovial, and nice. He was knowl...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating I was lied to just to get me on the lot Written by 86carnivel on 09/02/11 01:10:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I called and made an appointment to test drive a certain model,I was told yes they had one no problem, I gave them my phone number and explained it was over an hour drive one way. I arrived for my appointment and met the salesman. He ask me go inside to chat before looking at the vehicle. The chat...
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Sales Rating they are in the business of selling cars, not the customer service business Written by jeffsidler on 06/16/11 11:34:46 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Overall, I was happy the day I drove off the lot with my new Sorrento- so I thought this was going to be a great thing dealing with this dealer, I was very happy, except for my financing and a surprise 750.00 charge that the paperwork said was optional, but the financial guy said it wasn't, then I s...
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