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Nelson Mazda Cool Springs Sales Reviews

  • 7104 S Springs Dr
  • Franklin, TN 37067 (map)
  • (888) 771-8393
  • Chat with Dealer
Sales Rating:

Great Buying Experience

Written by tennki on 05/23/14 08:44:26 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased a Mazda 3S Grand Touring Hatchback. Vehicle had to be shipped in. There were delays not caused by the dealership but they made it right and even offered a loaner until the car arrived. They made sure they took the time and put in place solutions to ensure my experience with them was a positive one. They went above and beyond, but in doing so made me someone who will sing their praises. Thank you Nelson Mazda, you treated me better than the local Lexus dealership when I was looking to buy from them. Would I recommend them? Absolutely. No pressure tactics were used and they were fair minded in their negotiations. Great overall experience.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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