Infiniti of Cool Springs Service Reviews
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Infiniti of Cool Springs Service Reviews

  • 211 Comtide Blvd
  • Franklin, TN 37067 (map)
  • (888) 475-6951
  • Chat with Dealer

Service Reviews

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Service Rating Excellent dealer! By sgray25 on 09/20/16 03:28:16 PM PDT
Recommend this dealer? Yes

I was in a situation where everything was going wrong. My back tires were leaking air so I decided to go ahead and replace them. They were running a special on the tires but didn't have in stock so gave me a loaner until came in. In the meantime, someone got a hold of my bank info and stole money ou...
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Service Rating Service Performed with Perfection By infinidiva on 07/28/16 10:06:08 AM PDT
Recommend this dealer? Yes

I called my advisor Tyrone Johnson, Infiniti ofCool Springs Franklin, TN. It was time for servicing. He asked me when did I want to bring it in and did I need a loaner? I went the next day. The loaner was ready and waiting. I didn't have to wait. He took care of my car needs. I would rate him a ...
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Service Rating Awesome Service!!! By TimQX56 on 07/17/16 08:01:23 PM PDT
Recommend this dealer? Yes

I called in for information about my QX56 and talked to a service advisor Tyrone which answered all of my questions, setup an appointment, had a courtesy QX80 ready for me when I showed up. The service department was very professional and handled all of my needs. One of the best service appointment...
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Service Rating GREAT CUSTOMER SERVICE MAKES GREAT FRIENDS By Infinidiva on 04/18/16 09:14:08 AM PDT
Recommend this dealer? Yes

The services was great. My customer service rep was very nice and made me feel comfortable. He told me how long that it would take. And it took that long. I didn't have an appointment but it is good to have one. I was expecting a loaner car but I was told that I would have to have an appointment s...
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Dealer Response

Hi there - Thanks for sharing your experience. You can always count on us when you need dependable service. We appreciate your business and hope to see you again soon!

All Comments (1)
Service Rating Awesome Experience! By CarlTinch on 01/14/16 08:22:03 AM PST
Recommend this dealer? Yes

Infinity of Cool Springs is simply the best! The service department always takes care my needs. They are nice, they communicate well and most of all they are personable. The service manager always greets me with a smile and my Advisor is top notch!
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