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Infiniti of Cool Springs Sales Reviews

  • 211 Comtide Blvd
  • Franklin, TN 37067 (map)
  • (888) 475-6951
  • Chat with Dealer
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Sales Rating Very positive experience Written by cdees56 on 03/18/14 03:49:19 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I recently purchased a car at Infiniti of Cool Springs. Our salesperson, Angela, was an absolute pleasure to work with. In fact, we were very much impressed with every Infiniti associate we met, and we left with a great car and a very good feeling about this dealership. It was a very pos...
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Sales Rating Like Rodney Dangerfield - I got no respect Written by clayhrust on 01/18/14 07:49:46 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Wow, they are the worst I have ever dealt with for trying to squeeze every dime out of you. If you want to buy from them then you need to come "loaded for bear". Things started badly when they added items in the sales order that were not on the sticker. They did not have the required addendum sticke...
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Sales Rating Buying Experience Written by jx35 on 08/18/13 11:38:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just recently purchased a car from Roger at Cool Springs Infiniti. I loved the high expectations that Roger has for customer service at Infiniti. Thank you for helping us to become owners of an Infiniti.
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Sales Rating Excellent Experience Written by jcreecy on 07/22/13 08:38:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We recently purchased a QX56, and the overall buying experience was very good. Our salesperson, Glen R., did an outstanding job explaining the various options, competitor information, and overall features and benefits of the QX.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating What a car dealer should be Written by aviator90 on 08/01/12 06:48:36 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just bought a new G37 from Infiniti of Cool Springs and was prepared for the usual fight and expected to be man-handled throughout the process. It was not to be. I was given honest answers by an open minded salesman who steered me very smoothly through the buying process. I felt as relaxed as I co...
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